Product Manager - Managed Services & Cloud Solutions

Employer
First Communications
Location
Oakbrook Terrace, IL
Posted
May 15, 2017
Institution Type
Outside Academe


Job Description

Product Manager - Managed Services & Cloud Solutions

Description

Responsible for the Managed Services and Cloud Solutions product category with accountability for driving product growth and other related performance targets including product profitability, customer satisfaction, and availability. Provide recommendations on the overall long term product strategy and current year product business plan, with success in the role linked to achieving both near term product performance targets as well as delivering on the long term product strategy. Develop strategic marketing plans, competitive insights, market segmentation, reporting and analysis, and new product development. Product Marketing and Management will own targeting and positioning, buyer personas, messaging and positioning.

Requirements

Bachelor's Degree in Marketing, Business Administration or a related field, or a combination of education and experience providing equivalent knowledge. The Product Manager will have 3 to 5 years of experience in product management, including 2 to 3 years of experience in telecommunications or IT services. Proven ability to excel in a fast growth, dynamic and growth oriented organization. The Product Manager will be responsible for the product definition, configuration and launch of a suite of products such as Managed Security, Infrastructure as a Service (IaaS), and Hosted Exchange. Experience working with enterprise customers, internal sales engineering and sales resources to assist in the selling process.

PREFERRED KNOWLEDGE/SKILLS/ABILITIES:
  • Demonstrated strategic thinking experience; ability to manage competing priorities
  • Strong marketing background including ability to size new product opportunities, build market facing value propositions, and create and execute Go-to-Marketing Strategies
  • Strong oral and written communications skills
  • Ability to manage virtual teams with members from other organizations including engineering, finance, sales, Network Operations, and marketing communications
  • Strong ability to manage cross-functional teams
  • Strong project management skills
  • Experience with hosted solutions
  • Experience with Cloud Solutions, such as Infrastructure as a Service (IaaS)
  • Experience with Managed Security Solutions
  • Experience with Agile Software Development Methodologies a plus


Company Description
First Communications is a leading technology solutions provider offering data networking, voice, and managed services throughout the Midwest. Headquartered in Akron, Ohio and with a 24x7x365 Network Management Center in Chicago, First Communications is dedicated to pairing effective customer communications with next generation technology. Combined with a strong focus on the customer experience and operational expertise, First Communications bridges technology with world class customer service.


Oakbrook Terrace, IL

0ac0a8019

Sun, 14 May 2017 08:26:28 PDT

PI97845651