IT Help Desk Tier 2

Poland, OH
May 15, 2017
Institution Type
Outside Academe

Job Description

As a Tier 1 Technician you will work directly with our clients in an energetic and team-based help desk environment to document, diagnose and resolve technical issues. Experience in trouble shooting or customer support is a plus but definitely not necessary. Our technical center provides a unique environment in which you will be troubleshooting a variety of equipment and technologies such as:
  • Windows XP, Vista 7,8, Mac OS X
  • OS, Android, Windows Phone
  • Modern browsers (IE,, Firefox, Safari, Chrome)
  • Microsoft Outlook and email fundamentals
  • Switches (Cisco, SMC, HP, Motorola)
  • Wireless Access Points (Cisco, Ruckus, Motorola)
  • Game Consoles (XBOX/XBOX/PS3/PS4)

Company Description
Founded in 1993, Broadband Hospitality is a leading provider of high speed wired and wireless internet, HD satellite television, phone systems and managed services to hotels, resorts, and conference centers nationwide.

Poland, OH


Sun, 14 May 2017 08:57:04 PDT