Provider Services Manager

Monterey Park, CA
May 13, 2017
Institution Type
Outside Academe

Job Description

The Provider Services Manager is responsible for the full range of provider relations and service interaction within SynerMed, including working on end-to-end provider inquiries, overseeing the provider network administration, supporting field staff, ensuring ease of use of physician portal, future service enhancements, and training & development of external provider education programs. As a self-directed team member, the Provider Services Manager manages the day-to-day activity of the Provider Services Department ensuring Provider issues are effectively managed by Provider Services staff.


• Must be able to communicate with others clearly, tactfully and professionally.

• 5+ years of provider relations and/or provider network experience (Including experience training and an understanding of health plans).

• Intermediate level of proficiency in claims processing and issue resolution.

• 1+ years' experience with Medicare and Medicaid regulations.

• Ability to work independently and remain on task.

• Must be detail oriented, good organization and planning skills.

• Ability to prioritize and meet deadlines from multi-staff members with the department.

• Must have strong computer skills with a broad knowledge of software packages. Intermediate level of proficiency with MS Word, Excel and PowerPoint.

• Must possess effective communication skills. Must be able to willingly accept responsibility and possess the desire to learn new tasks.

• Exceptional presentation, written and verbal communication skills.

• Valid CA driver's license and insurance and ability to travel at least 20%.


Bachelors degree from a credited academic institution

Company Description
SynerMed is a market-leading healthcare organization specializing in government-sponsored programs headquartered in Monterey Park, California. SynerMed is dedicated to innovating healthcare through an integrated system of tools, purpose-built web platforms, and professional services that connect physicians, members, hospitals and health plans. SynerMed's mission is to transform the healthcare system by rewarding high-quality and cost-effective care. For more information about SynerMed, visit and

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Monterey Park, CA


Fri, 12 May 2017 17:00:17 PDT