Director, Programs- Orientation and Commuter Student Involvement

Coral Gables, Florida
May 12, 2017
Institution Type
Four-Year Institution
The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 13,400 faculty and staff from all over the world.

The Department of Orientation & Commuter Student Involvement (OCSI) supports new students and families through their transition to the University of Miami. OCSI facilitates programs and resources to successfully and holistically acclimate all new undergraduate students to the academic and social fabric of the institution.

The Director of Orientation and Commuter Student Involvement is responsible for the design, planning and implementation of a variety of undergraduate transition programs for entering first-year, transfer students, and their respective families and for developing programs and services that support and connect commuter and transfer students to university resources. The Director has direct reporting responsibility to the Executive Director of Student Life and works closely with the Division of Undergraduate Education, Enrollment Management, all departments within Student Affairs, as well as many of the academic units throughout the University.

Primary duties and responsibilities:
New Student Orientation
•Coordinate the design, planning, and implementation of a weeklong fall orientation program for approximately 5000 participants and a four-day spring orientation for approximately 1500 participants. Participants include first-year and transfer students, and their families. This includes detailed planning, coordination and execution of the programs as well as the development of related publications, and program evaluations for approximately.
•Oversee the selection, training, and supervision of the departmental and orientation program student staff. This includes approximately 6 program coordinators, 40 Great Start counselors, 16 Orientation Leaders and 120 Orientation Fellows.
•Work closely with the Vice President for Student Affairs, the Senior Vice Provost and Dean of Undergraduate Education, Office of Admission, and the nine academic schools and colleges regarding the academic components within the orientation programs as well as a comprehensive communication plan to new students.
•Collaborate with Housing and Residential to implement campus-wide First-Year Experience initiatives. This includes assessment of the first six weeks and partnerships between Resident Assistants, Commuter Assistants, and Transfer Assistants.

Commuter& Transfer Student Involvement Responsibilities:
•Manage the development and implementation of programs and services for first-year commuter and transfer students based on assessed needs.
•Oversee the design and coordination of the summer pre-orientation program for commuter students (Great Start).
•Oversee the selection, training, and supervision of 10 Commuter Assistant and 8 Transfer Assistant staff whose role is to provide personal introduction to the University by serving as peer mentors and providing programs designed to assist students with their transition into collegiate life.
•Serve as a resource person and advocate for commuter and transfer students – sensitizing the university community to the unique perspectives and needs of each population.
•Respond to high risk students identified through early intervention.

Family Programs:
•Oversee the development and implementation of all family initiatives, including the Family Guide publication, semester family e-newsletter - Hurricane Family Connection, and serving as the liaison with Parent Relations.
•Coordinate the design, planning and implementation of the University’s Family Weekend Program. Responsibilities include but not limited to development of marketing materials and program publications, scheduling of all academic dean’s meetings and interest sessions, management of registration and data system, and collaboration with university departments to provide evening activities.

Administrative Responsibilities
•Oversight and signatory authority (financial management and budget) for Orientation and Commuter Student Involvement with an annual budget exceeding $600,000. Work with Administrative Assistant to review and monitor all financial operations and business functions and conduct monthly review of account reconciliations.
•Recruit, hire, train, and supervise professional and paraprofessional staff, including an Assistant Director, an Administrative Assistant, and a Graduate Assistant.
•Develop and conduct on-going assessment of orientation programs, commuter and transfer student programs, and family programs centered on stated learning outcomes through the utilization of survey/evaluation instruments, focus groups and roundtable discussions.
•Develop the strategic plan, departmental reports, and SACS reports as it relates to the Department of Orientation and Commuter Student Involvement.
•Represent the Department on University committees.
•Perform additional duties as delegated by the Executive Director for Student Life.
•Perform other duties as assigned.

Knowledge, Skills, Abilities (KSA):
•Proficiency in Microsoft Office required.

Education Requirements:
•Master’s Degree in higher education or related field.

Work Experience Requirements:
•Five or more years of work related experience, required.
•Experience working with new student orientation programs, commuter student programs and other related areas.
•Experience working with college students in a programmatic and advisory capacity.
•Experience with student training, communication and team building tool desired.
•Demonstrated ability to build and maintain collaborative relationships on a college campus.
•Experience with developing and implementing goals, learning outcomes and assessment programs.
•Demonstrated ability to create and deliver presentations to a variety of audiences. Apply online. Position #: P00020417.

The University of Miami is home to some of the brightest minds in the world. We are committed to educating and nurturing students, creating knowledge, and providing service to our community and beyond. The University of Miami offers competitive salaries and a comprehensive benefits package including medical and dental benefits, tuition remission, vacation, paid holidays and much more. The University of Miami is an Equal Opportunity/Affirmative Action Employer. Come join us!