Associate Director, Bridge Programs

May 12, 2017
Executive Administration Jobs
C-Level & Executive Directors
Institution Type
Four-Year Institution
About The Unit: The Graham School of Continuing Liberal and Professional Studies: Created at the founding of the University, the Graham School is committed to enhancing the University of Chicago's place as a preeminent intellectual destination through support of lifelong learning. Graham is dedicated to curating and disseminating the University's rich content for a broader set of learners in ever more innovative ways; helping the University engage civically, globally, and with the latest innovations in teaching and learning. Bridge & Partnership Summary: The Graham School of Continuing Liberal and Professional Studies' Bridge and Partnership Program team develops innovative programs with institutions and organizations across the globe and in the US. Bridge & Partnership develops creative learning opportunities for students at all levels, supports faculty research and teaching collaborations, and facilitates faculty exchanges. Bridge programs enable students to benefit from experienced academic advising and robust curricula to develop new skills.

Unit Job Summary: Reporting to the Associate Dean for Bridge and Partnership Programs, the Associate Director develops and implements "bridging" programs enabling students to gain entrance to desired academic programs or achieve career goals by providing needed skills, accreditations, or opportunities. The objective of this role is to increase the number and scope of opportunities and to identify and meet these types of defined student needs. The Associate Director's primary responsibility is the oversight and execution of new programs, related student services, and supervision of assigned program managers and coordinators. Program Execution: Develop processes for effective program execution, implementation, recruitment and review - Map steps for program execution, working with internal and external partners - Recruit instructors, guest speakers, internship coordinators and all relevant program staffing - Manage communication with partners and team members; provide regular progress reports to the Associate Dean - Identify potential challenges with recruitment, instructional hires, curriculum and student enrollments Curriculum Oversight: Develop curriculum for new programs, make recommendations based on program goals and input from faculty, students, and partners Faculty Hiring, Support, and Evaluation: Manage hiring process for instructors, working with University Faculty, staff, graduate students, alumni, and professionals - Guide and support instructors, including the development of online classroom sites, course packets, and teaching evaluation Recruitment and Communication: Play lead role in securing top talent and robust student enrollments - Develop content for program webpages and review and update content on a regular basis - Collaborate with Graham Marketing staff to create recruitment and communication strategies including online materials, email campaigns, and information sessions for bridge programs to institutional channel partners and prospective students - Manage admissions process for prospective students; manage scholarship opportunities for programs - Monitor applications and enrollments and work with Marketing to make changes to recruitment strategies and tactics Admissions, Registration and Student Services: Oversee admissions, academic and administrative support services to students - Assess admissions policies and procedures; make strategic recommendations to leadership - Plan and direct delivery of student services and monitor student progress and learning outcomes - Provide ongoing academic advising to students in support of student academic success - For international student programs, plan and execute all aspects of both residential and in-country programs - Manage the orientation for international students and others, working with units across the University to provide cultural, language and classroom learning support as needed Program Evaluation: Conduct frequent evaluations for program quality and regularly report progress - Evaluate whether student and partner institution needs are being successfully met by bridge programs Budget and Financial Management: Work with Associate Dean to develop program budgets - Monitor program's fiscal performance and ensure realization of the program's annual budget target Supervision of staff: Supervise assigned staff and provide alignment of goals and strategies throughout team - Conduct annual performance reviews and provide coaching and mentoring support as needed The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all responsibilities, duties, and skills required of the candidate

Unit Education: Advanced degree in relevant discipline required.

Unit Experience: Minimum of three years relevant experience in an academic environment committed to the highest level of academic standards of integrity and quality, required Must be able to plan effectively and meet deadlines in a fast-paced environment Familiarity with the University of Chicago's unique academic culture and ability to work with faculty strongly preferred

Unit Job Function Competencies: Agile, capable, resourceful executor who manages programs and staff efficiently and to best of their potential Innovative problem-solver who is experienced and comfortable in dynamic, fast-paced environment, with high capacity for seeking and recommending solutions to unanticipated challenges Ability to balance demands of an entrepreneurial atmosphere with commitment to academic integrity and University reputation Detail-oriented, strong team leader with ability to improvise when required and experienced judgment in adapting processes to program, partner and student goals Excellent interpersonal, verbal and written communication skills, in order to communicate effectively with a variety of stakeholders, including faculty, students (current and prospective), and staff, across a variety of cultural contexts Excellent project management, budget, research and organizational skills required Discretion and good judgment in dealing with student records and other confidential information Ability to multitask and prioritize whilst maintaining attention to detail; ability to work well under pressure during peak periods

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