Technology Trainer II
Conduct training classes for employees on the features of technical programs/systems. Design and develop training programs and plans. Ensures training materials are current and effective. Prepare training materials and documentation, and explain complex information to non-technical audiences. Communicate effectively both orally and in writing. May work with third party vendors.
Posting Number: RE00798
Job Type: Full-Time
Department Specific Essential Job Functions:
Plans, designs, develops, and delivers training and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.
Develops training materials to include training handbooks, guides, multimedia visual aids, web-based tutorials, and standard operating procedures.
Plans and directs IT sponsored events, conferences and workshops.
Provides one-on-one training sessions in the Technology Resource Center for faculty, staff, and students.
Works closely with other TRC staff, UCO faculty development staff, and university community-at-large in development and support of training opportunities. Conducts technology training sessions for UCO academic classes upon request of faculty. Facilitates proactive marketing of this program.
Researches, evaluates, creates and recommends innovative technology resources and tools for productivity and instructional use.
Provides quality technical support to UCO staff, faculty and students on UCO supported applications and enterprise systems.
Actively participates in meetings, workshops and training sessions for on-going projects that will impact end users in order to effectively train end users on new applications or upgrades to existing applications.
Provides walk-in scheduling, reservation assistance, problem solving, deskside assistance and reference material check out services.
Maintains training database and calendar schedule, and schedules room and participants. Notifies and confirms participants in scheduled classes. Coordinates scheduling for all training requests. Reports on all training activities scheduled in TRC resources.
Coordinates maintenance of training labs, prepares classrooms for training sessions, and coordinates outside organization rental agreements.
Performs other related duties as assigned.
Salary: $22.68 per hour (47,175 annually)
Desired Start Date: 07/10/2017
The University of Central Oklahoma (University) is committed to an inclusive educational and employment environment that provides equal opportunity and access to all qualified persons. The University will continue its policy of fair and equal employment and educational practices without discrimination harassment because of actual or perceived race, creed, color, religion, alienage or national origin, genetic information, ancestry, citizenship status, age, disability or handicap, gender, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law.
For complete details on the University’s EEO policy, please visit the Employee Handbook.