Senior Install Tech Representative
This individual will be responsible for providing customers with hardware and software installations as well as provide end-user training, trouble shooting, and telephone support. Installations may be client facing onsite or done remotely with Web based tools. Assistance with Documentation, Process improvement and beta-testing with development will be ongoing. Successful transitioning to support will be critical to ensure client delivery and acceptance of hardware. This position will be based out of the Nashville office and will travel extensively throughout the United States, with potentially less than 24 hour notice. This position may include some weekend and overnight work. A clean driving record is required.
Related work experience in computer installations, Point of Sale hardware and software implementations and troubleshooting
Some training experience preferred, including in-person and webinars
Basic experience in electronics
Telephone experience a plus
Experience with Windows architecture
Experience in Customer service desired.
Some college or technical education especially in computer hardware and software preferred.
Experience with networks and IP addressing a plus
Experience in the fueling industry desired but not required
FLEETCOR (NYSE: FLT) is a leading independent global provider of specialized payment products and services including fleet cards, food cards, corporate lodging discount cards and other specialized payment services for businesses throughout the world.
FLEETCOR is trusted by prominent businesses, large and small, around the world. FLEETCOR serves over 500,000 commercial accounts with millions of cardholders across the United States, Canada, Mexico, Europe, Africa and Asia.
We have developed an extremely successful company based on our core principles; determination, drive, outstanding value, industry leading products, and quality people. As a result FLEETCOR has grown more than 40% over the last 10 years and is the world's largest provider of commercial fleet card programs. Through our organic growth initiatives, strategic acquisitions, and solid business acumen, that growth will continue. To maintain our top position in the industry, it is vital to continually attract extraordinary individuals - individuals who mirror our objectives and possess an entrepreneurial spirit.
Wed, 10 May 2017 20:05:54 PDT