Unit Operations Specialist II

Cleveland, OH
May 11, 2017
Institution Type
Community College

Department Name Liberal Arts

Campus or Location Western Campus

Vacancy Number 222-17

Reports To Associate Dean

Recruitment Type External/Internal

Job Category Support Staff

Position Type Full-Time

Union Position Union

Number of Openings 1

Job Description Summary

Provides functional supervision, coordinates activities of support personnel and performs a variety of complex/diversified tasks related to unit operations.

Job Responsibilities

Duties and responsibilities include but are not limited to:

Determines work procedures, prepares work schedules and expedites workflow

May assist staff by scheduling and coordinating support activities

Provides orientation and training to part time staff

Provides customer service for students, faculty and community patrons by
assisting with software support and training, resolving logon issues, monitors classroom equipment and prepares classroom spaces

Supplies operational support to college departments

Contributes in department initiatives, seminars and workshops

Maintains general clerical activity records and compiles basic unit reports

Studies and standardizes procedures for improvement within the unit

Prepares for submission and create budget entry as needed

Functionally supervise student assistants in the assigned unit

Performs other related duties within the job grade and job classification as assigned

Required Qualifications

High School Diploma/GED

Three years of experience servicing students in an academic setting

Administrative support experience

One year of previous functional supervisory experience

Excellent written and verbal communication skills

Strong customer service skills

Skills in keyboarding, basic math, basic grammar, intermediate level word
processing (MS Word) and intermediate level spreadsheet applications (MS

Sensitivity to appropriately respond to the needs of a diverse population

Preferred Qualifications

Associate Degree

Skills in advanced level word processing (MS Word), advanced level
spreadsheet applications (MS Excel)

Advanced level presentation software skills

Experience with Banner Student Information System

Previous experience with assisting in monitoring and preparing a departmental budget

Work Schedule

Normal work schedule Monday through Friday, 8:30 am - 5:00 pm.

Target Hiring Rate/Salary Minimum of $35,647 Annualized

Special Note

This is a Full-time (1199/ SEIU ) Bargaining Unit position, Grade 05. Full time
(1199/ SEIU ) bargaining unit employees at Cuyahoga Community College
will be considered first for vacant positions.

Posting Open Date 05/10/2017

Repost Date

Posting Close Date 05/24/2017

Open Until Filled No

For full consideration, apply by this date

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you a full time 1199 SEIU bargaining unit employee working at Cuyahoga Community College?
    • Yes
    • No
  2. * Do you have a high school diploma, GED or higher?
    • YES
    • NO
  3. * Do you posses at least three years experience servicing students in an academic setting?
    • yes
    • no
  4. * Do you possess a minimum of an Associate Degree?
    • Yes
    • No
  5. * Do you have knowledge of the Banner student information system?
    • Yes
    • No

Required Documents Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
Optional Documents


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