Police Communications Officer I
Posting Number: 0601021
Job Title: Police Communications Officer I
Position Type: Staff
Duration of Position: Full Time
Work Location: San Antonio, TX
Department: University Police Department
Pay Rate: $13.63/hr.
Job Summary/Basic Function: The Police Communications Officer I is responsible for receiving incoming calls/messages to include emergency and non-emergency and connecting them with appropriate personnel or offices. They enter records of calls/messages for service and officer activity into the computer aided dispatch and records management system. Operate a Federal/State regulated computer system which accesses law enforcement sensitive records including driver's license, vehicle registration, and criminal warrant and history information.
Work Hours: Varying shifts to include days, nights, weekends, and holidays.
Special Instructions to Applicants: Texas A&M University-San Antonio (TAMU-SA) is a new comprehensive university in the established Texas A&M University System serving students from a culturally diverse and largely non-traditional population. The university was created to address the educational needs in South San Antonio and surrounding areas. The current enrollment is approximately 5,500.
- Selected candidates must pass a pre-employment background investigation and degree verification (if required) to be hired for this position.
- The above duties may not be performed in every position with this title and the above functions may not include all related duties that might be performed. This position requires physical activities supportive of the above job duties. Reasonable accommodations will be made as necessary.
- If you are a male age 18 through 25, you must be properly registered with the Selective Service System to be eligible for hire.
- Texas A&M-San Antonio is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to provide equal employment opportunity to all persons regardless of race, color, sex, religion, national origin, age, disability, genetic information, veteran status, sexual orientation or gender identity.
Posting Date: 04-20-2017
Closing Date: Open Until Filled
Quicklink for Posting: employment.tamusahr.com/applicants/Central?quickFind=51900
Percent of total time: Responsibility / Duty: Is this function essential? 35
Receives incoming emergency and non-emergency calls from the university community and general public and disseminates information via radio for all law enforcement and emergency personnel. Monitors all telecommunications equipment including State and National systems. Operates a Federal/State regulated computer system which accesses law enforcement sensitive records including driver's license, vehicle registration, and criminal warrant and history information. Monitors and responds to the University's video surveillance, alarm, TLETS/NLETS, and emergency notification systems. Makes sure all communications equipment is well maintained and operable.
Maintains records and files; to include but not limited to computer aided dispatch entries, master name files, wants and warrants files, criminal trespass files, protective order files, computer criminal histories, TCIC/NCIC, TLETS/NLETS and any other computer data entries/files as required. Assists with other UPD records, reports, and logs such as the documentation of UPD owned keys, and injury reports. Issues case numbers and logs case numbers in the log book based on established procedures.
Provides directions, information, and assistance to callers and visitors to the University. Assists with the management and issuance of all university parking permits. Ensures that documentation is maintained and accurate for record keeping purposes. Enters and maintains parking registration information in the UPD database.
Performs administrative and support duties for the UPD such as filing, making copies, answering phones, and assisting employees and students. Responsible for ordering and monitoring supplies and equipment for the UPD.
Participate as needed on university committees as a representative for the University Police Department. Works collaboratively with other university departments as needed to support university operations.
Stays current and aware of all information pertaining to 911 policies and procedures.
Performs other duties as assigned.
Necessary Qualifications: High school diploma or GED.
Preferred Qualifications: Associate's degree.
Necessary Qualifications: Six months experience as a Texas A&M University Police Department Communications Officer or equivalent law enforcement dispatch experience.
Preferred Qualifications: Preference will be given to applicants with at least one year of experience as a Certified Police Communications Operator in law enforcement or university setting.
Experience answering 911 and general police calls; Knowledge of UCR reporting to DPS.
Other Requirements or Other Factors
Other Qualifications for Posting: Necessary
Holds a Telecommunication License or agrees to obtain the license; per TCOLE requirements, not later than the first anniversary of the date of employment.
Must be able to successfully pass a written psychological testing and a psychological evaluation prior to employment. Advanced computer skills to include the Microsoft Office suite of products. Ability to work with all types of communications equipment to include a multi-line telephone system and radios. Ability to enter all types of information into TLETS system and other databases.
Must meet all requirements for initial licensure as outlined by Texas Commission on Law Enforcement Rule 217.1.
Physical Requirements - None.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Holds a Telecommunications Operator License and possess a TCOLE Basic Telecommunicator or higher proficiency certificate.
Texas A&M University-San Antonio (TAMU-SA) is a new comprehensive university in the established Texas A&M University System serving students from a culturally diverse and largely non-traditional population. The university was created to address the educational needs in South San Antonio and surrounding areas. The current enrollment is approximately 5,500.
Texas A&M-San Antonio is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to provide equal employment opportunity to all persons regardless of race, color, sex, religion, national origin, age, disability, genetic information, veteran status, sexual orientation or gender identity.