May 11, 2017
Institution Type
Four-Year Institution
Job Summary This position is integral to the Business Process Analysis, Workflow Solutions, and Business Intelligence services (Application Services) offered within the Terry College, ensuring smooth day-to-day operations of Applications Services as a member of the Applications Team. This position requires a high level of customer focus as well as technical knowledge related to Application Services delivery across a variety of platforms. This position also requires the ability to identify and separate business needs and objectives from technical needs and specifications. This position works autonomously with College administrators to gather requirements, analyze data, and provide business intelligence solutions for decision makers including creating databases, database queries, analytical solutions and reports. This position performs various application configuration and data processing tasks to support existing solutions for academic program and business office staff. This position assists the Infrastructure team with application/web server and database administration tasks related to the business intelligence platforms used. These tasks occasionally require off-hours scheduled maintenance or assisting during unplanned server outages. This position coordinates with the Service Desk in supporting Applications services, including direct second tier customer support and providing Service Desk training and documentation for Application Services. This position is a security sensitive position with access to and responsibility for effectively protecting FERPA and other sensitive or confidential data sets. The successful candidate will have the desire and ability to learn new technologies and develop new skills on an ongoing basis. This position works with a variety of technologies to provide solutions, currently including: ? Primary responsibility for MS SQL Server Reporting, Analysis & Integration Services for a Budget Tracking application and various reporting, analytics and data integration solutions. ? Microsoft SharePoint InfoPath forms and workflow solutions portal for undergraduate program/scholarship selection processes. ? Windows Servers delivering .NET/C# applications hosted in IIS. ? Apache webservers and MySQL database servers on Ubuntu Linux delivering Python and PHP applications. ? Technolutions Slate CRM for recruiting and admissions/selection processes for MBA and other programs. ? Primary responsibility for the Economics Outlook Luncheon Registration workflow and miscellaneous forms running on Qualtrics. Minimum Qualifications See IT Matrix