Catering Event Manager

May 10, 2017
Institution Type
Four-Year Institution

Stanford University

Catering Event Manager

Job Number:


Founded in 1891, Stanford University is among the top academic institutions in the country, excelling in a wide range of fields from the humanities to information technology to the health sciences and medicine. The university is located near Palo Alto, 35 miles south of San Francisco, on an 8,800-acre campus.

Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing the highest quality services to students and other members of the university community. The Department has an annual operating budget of over $270 million, oversees a 5 million sq. ft. physical plant across the campus, and provides housing for over 13,000 students and dependents, serves over 18,000 daily meals at 30 dining and retail locations and over 300,000 meals at Athletic Concessions events, and hosts 20,000 conference guests annually. Additionally, R&DE comprises 735 FTE staff in the following divisions: the Office of the Senior Associate Vice Provost, Student Housing, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, and a team of R&DE strategic business partners: Finance & Administration, Human Resources, Information Technology and Communications.

“Students (Customers) First” is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day. In R&DE, “Excellence is defined by aligning our strategic goals and performance with our vision.”


Stanford Hospitality & Auxiliaries, a division within R&DE at Stanford University is committed to excellence and the highest level of customer service. It is recognized nationally for operating at “the cutting edge” of the industry receiving exceptional service ratings and numerous awards, including the Restaurant & Institutions Magazine Ivy Award for excellence in food service and hospitality. The Ivy Award is one of the industry's most prestigious and coveted awards, give to those operations that meet the highest standards of food, hospitality and service. With R&DE's vision “to be the best in the business” Stanford Hospitality and Auxiliaries is a Certified Green Business practicing sustainability in its purchasing and using equipment and processes that reduce solid waste and preserve natural resources. The highest Acterra Sustainability Award was received in 2006, in recognition of these initiatives.

Job Purpose:

Lead and manage event teams charged with producing

high-quality events. Serve as project leader on complex,

large-scale events, including responsibility for financial

management. Provide training and guidance to


Core Duties:

  • Serve as project manager of multiple activities, scope

  • out project tasks/team assignments and guide team

  • to create work plans and schedules, monitor

  • progress, and meet milestones.

  • Oversee the management of event teams and/or

  • production consultants to produce quality, multifaceted

  • events and productions.

  • Establish and maintain relationships with internal and

  • external university partners.

  • Act as department representative at crossdepartmental

  • project meetings.

  • Operate as account manager on deliverables,

  • program metrics, and status reports.

  • Work cross-departmentally to prepare and manage

  • complex program budgets.

  • Recommend and schedule events into appropriate

  • off-campus and on-campus venues.

  • Oversee registration strategy and logistics.

  • May hire and oversee support staff, students and

  • contingent event staff.

  • Train and supervise junior event planners in proper

  • execution and implementation of events.

    Minimum Education and Experience Required:

    Bachelor's degree and five years of relevant experience

    or combination of education and relevant experience.

    Minimum Knowledge, Skills and Abilities Required:

  • Superior project and event management skills.

  • Ability to manage a diverse team of staff and

  • contingent labor, holding them to deadlines and the

  • highest quality output.

  • Demonstrated experience with financial management

  • of complex event budgets requiring excellent

  • analytical skills.

  • Extreme attention to detail and deadlines; ability to

  • prioritize and manage complex workflows.

  • Excellent communication, time management, and

  • customer service skills. Must be well organized and

  • detailed oriented.

  • Ability to accomplish goals working through formal

  • and informal channels, with diplomacy and

  • tactfulness.

  • Demonstrated high level of confidence in making

  • strategic decisions, good judgment, and innovative

  • and creative problem solving skills.

    Certificates and Licenses Required:

  • Valid Non-Commercial Class California Driver's


    Physical Requirements:

  • Frequently stand/walk, sit, perform desk-based

  • computer tasks, and use a telephone.

  • Occasionally kneel/crawl, twist/bend/stoop/squat,

  • grasp lightly/fine manipulation, and grasp forcefully,

  • lift/carry/push/pull objects that weigh 21-40 pounds.

  • Ability to obtain and maintain a California Noncommercial

  • Class license and drive day or night.

    Working Conditions:

  • May require some travel and working evenings and


    Work Standards:

  • When conducting university business, must comply

  • with the California Vehicle Code and Stanford

  • University driving requirements.

  • Interpersonal Skills: Demonstrates the ability to work

  • well with Stanford colleagues and clients and with

  • external organizations.

  • Promote Culture of Safety: Demonstrates

  • commitment to personal responsibility and value for

  • safety; communicates safety concerns; uses and

  • promotes safe behaviors based on training and

  • lessons learned.

  • Subject to and expected to comply with all applicable

  • University policies and procedures, including but not

  • limited to the personnel policies and other policies

  • found in the University's Administrative Guide,


    Job: Food Services

    Location: Residential & Dining Enterprises
    Schedule: Full-time
    Classification Level:

    To be considered for this position please visit our web site and apply on line at the following link:

    Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.


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