Director, Office of Global Services

May 10, 2017
Institution Type
Four-Year Institution

Northeastern University

Director, Office of Global Services

Requisition Number: STFR003407

Division/College: Enrollment Management

Location: Boston Main Campus

Full-time/Part-time: Full Time


Reporting to the Dean of Office of Global Services (OGS) and working in collaboration with the Associate Dean, the Director of OGS ensures international students' and scholars' compliance with federal regulations and procedures set by SEVIS. Oversee the areas of pre-arrival, SEVIS reporting, employment, and student services so to achieve optimal student and scholar service and advising outcome. Work with and actively guide relevant departments on a range of SEVIS-related operations in adherence with federal regulations pertinent to a range of nonimmigrant visa classifications. Collaborate with HRM and Student Employment Office to maintain updated I-9 and on-campus employment procedures and processes. Serve in the capacities of Designated School Official (DSO) and Alternate Responsible Officer (ARO). Serve as a point person for the handling of non-NU sponsored students, scholars and manage relationship with their sponsoring agencies or institution in the area of immigration regulations. Monitor and maintain a calendar of periodic communication in order to reach out to international students and scholars to notify them of impending deadlines or regulatory changes. Assist with the planning and implementation of special projects as assigned by the Dean. Participate in and support as needed OGS programs and events. Reporting to the Director of OGS are three associate directors with their respective teams.


Master’s degree required. A minimum of 8 years of experience in international student and scholar advising and experience in service and operations related to non-immigrant visa categories and SEVIS are required. Commensurate experience in overseeing professional staff is required. Substantial and continually refreshed knowledge of immigration regulations and SEVIS approved procedural steps are required. Familiarity in providing logistic and operational guidance to professional staff in the area of International Admissions, SEVIS events reporting, employment and student/scholar services is critical. High level of communication and interpersonal skills are essential. Cross-cultural experience and fluency in two or more languages, experience living abroad are highly desirable.
US citizenship or legal permanent residency required.

Additional Information:

To be considered for this position please visit our web site and apply on line at the following link: Careers@Northeastern

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.


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