Assistant Director of the Annual Fund Campus Philanthropic Programs
Basic Functions: Create the pipeline of current and future donors to Denison University through managing, organizing, and promoting philanthropic support for the University focusing on current undergraduate students, the Student Calling Program, and the Senior Class Gift Program.
Essential Job Functions: Student Calling Program 75% - Manage all aspects of the student calling program, including recruit, interview, train and provide performance assessments to at least 25 Student Fundraising Assistants and a team of Student Fundraising Managers. Assistant Director will supervise nightly calling. - Participate in the development of goals, strategic segmentation plans and calling pool assignments. Motivate callers to achieve nightly and yearly program goals. - Utilize the SmartCall automated system to continually improve program performance and efficiency. Keep statistical data reporting of all calling activity and, with the Director, evaluate efficacy of the calling program and makes appropriate adjustments when necessary. - Develop scripts based on Annual Fund strategy and constituent segments, and trains callers to effectively communicate messages in scripts. Responsible for the importing and exporting of data needed to run the automated system. - Partner with internal and external constituents to ensure the viability of data and maintain a thorough knowledge of calling program software and industry best practices. - Directly responsible for achieving pledge fulfillment goals through monthly pledge reminder mailings, pledge confirmation emails and personal outreach. - Invite key College leaders and volunteers to calling nights and training sessions and maintain close communication with Advancement team members and communications staff to ensure student callers are provided with accurate and timely information. - Respond to donor concerns and requests generated through the program. Student Philanthropy- The 1831 Society and Senior Class Gift 25% - Responsible for continuing the growth of a comprehensive undergraduate philanthropy program that is charged to help educate the student body on the importance of philanthropic support and the role it plays in their everyday lives on campus. - Create, promote, and sustain a sense of philanthropy that will lead to financial support and volunteerism with the college, as undergraduate students, as well as future alumni. - Manage the recruitment, training, motivation, and gift solicitation and stewardship of student volunteers who serve on the 1831 Society as underclassmen and the Senior Class Gift Committee as seniors. Encourage these volunteers to work with their peers to raise awareness and unrestricted dollars for Denison, promote long term participation with the Annual Fund, and strengthen relationships with the college as a whole. Meet regularly with these student groups to continue their support, manage student expectations, and ensure that they are working towards the goals of the Annual Fund. - Manage the Senior Class Gift Campaign, including recruiting and training committee members; develop a strategy for committee to solicit all members of the senior class through phone calls, e-mails and face-to-face encounters; conducts meetings throughout the fall and spring semester to manage volunteers and track progress; motivate seniors to achieve participation goals; and work with engagement and stewardship programs on ways to highlight the importance of the Denison Annual Fund.
Minimum Qualifications: Bachelor's degree. Minimum of one (1) year of experience in development or a related field such as non-profit work, sales or marketing. Must be comfortable with technology, the importing and exporting of data, and creation of reports using Excel. This position requires nontraditional hours, including frequent evenings and weekends. The ability to juggle several projects simultaneously and exhibit a high degree of energy that will inspire students to support their college is crucial to the success of the person in this position. Demonstrated ability to effectively motivate, train and support staff and volunteers; supervisory experience preferred. Occasional travel, strong organizational skills; excellent communication skills (oral and written); the ability to lead a team of volunteers; and the ability to work independently and as part of a team. Ability to handle confidential material with utmost discretion.
Preferred Qualifications: Experience in higher education development. Supervisory experience, particularly with students. Experience managing both phonathon software and a calling program.