Salary: $57,504.00 - $69,900.00 Annually
Job Type: Full Time
Location: Stockton, CA
Department: Campus Police
Job Number: 5-5-17a
Closing: 6/2/2017 5:00 PM Pacific
Under general supervision, perform a variety of dispatching duties for emergency and non-emergency calls on campus; to dispatch police officers to calls for service; to operate a variety of communications equipment including radio, telephone and computer systems; and to perform a variety of specialized administrative duties in the maintenance and the release of highly confidential records.
This class is distinguished from the Dispatcher II classification by the performance of more routine tasks and duties assigned to positions within the series. Incumbents at this level perform standard dispatch duties which include receiving and screening incoming calls, communicating with law enforcement staff, and using automated computerized dispatch and police information systems and databases to input and retrieve data.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from assigned Sergeant.
Responsibilities and Duties
1. Receive emergency and non-emergency calls for service within the jurisdictional boundaries of the District; determine nature, location and priority of call and dispatch units accordingly; provide assistance, information and directions to non-emergency callers.
2. Maintain awareness of Police Officers' and Campus Safety Officers' activity in the field; communicate with field units through radio in accordance with Federal Communications Commission (FCC) regulations; maintain status and location of units on foot patrol, vehicle patrol, parking enforcement, and special assignments.
3. Retrieve information from state and federal computer networks regarding wanted persons, stolen vehicles and property, vehicle registration and other related information; relay information to officers in the field.
4. Conduct specialized research; assist law enforcement and authorized staff, locate needed information including reports and records; check warrants, criminal histories and student information in computer.
5. Maintain and update accurate computerized police records and reports.
6. Disseminate records information to law enforcement staff, outside agencies, the public and other employees according to established guidelines, rules and regulations.
7. Respond to public inquiries in a courteous manner; provide information within the area of responsibility; resolve complaints in an efficient and timely manner.
8. Perform a variety of general office duties related to the area of responsibility includingcompose, format, type, word process, proofread and distribute a variety of general correspondence such as reports, letters, memoranda, and emails.
9. May oversee the work of student workers or temporary staff.
10. Answer the telephone and greet guests; provide information to students, faculty, staff and the general public relative to assigned functions; explain College programs, policies, and procedures.
11. Process, contact owners, and release found property, including vehicle impound and storage releases.
12. Monitor and respond to the police Dispatch email account in a timely manner.
13. Monitor and configure surveillance camera and alarm systems. Make the necessary notifications to field personnel related to suspicious or illegal conduct, intruder and/or fire alarm activations.
14. Monitor arrestees held in the booking room with surveillance camera.
15. Receive, screen, and sort office mail; route to appropriate staff; respond to routine correspondence; send and receive fax transmissions.
16. Send emergency information utilizing email, social media, and Emergency Notification Systems (ENS).
17. Attend in-house training and off campus training as required.
18. Perform related duties and responsibilities as required.
Education and Experience Requirements:
Completion of the twelfth grade or the equivalent.
One year of responsible police communications or public safety dispatching experience.
Must possess or within twelve (12) months of hire obtain and maintain a State of California Police Officer Standards and Training (POST) Dispatcher Certificate.
Successfully pass P.O.ST. standard dispatching testing. Background investigation that includes fingerprinting.Candidates must successfully pass medical and psychological examinations.
To apply Click Here