Dean, Student Support Services

May 05, 2017
Executive Administration Jobs
Institution Type
Community College

Dean, Student Support Services

North Orange County Community College District

Position Number: FCM975

Location: Fullerton College

Department: FC Student Services Office Administration

Percentage of Employment: 100%

Months of Employment: 12 Months Per Year

Work Schedule: Monday - Friday; 8:00 a.m. - 5:00 p.m. (However, some flexibility such as evenings and weekends will be required to meet the needs of the department.)

Job Description:

Provides leadership in the administration, organization and development of assigned college student support services and programs, (i.e., Extended Opportunity Programs and Services (EOPS), Financial Aid, Student Activities, CalWORKs, Veterans Resource Center and Health Services and related programs may be part of the assignment).

Serves as college Title IX coordinator with responsibilities for notification and education; consultation, appropriate investigation and disposition; institutional monitoring and compliance; and advising college administration on matters related to Title IX. Leads in the planning, organizing, scheduling and directing of the development of Title IX activities.

Formulates and develops long and short-range goals and strategic plans for assigned programs and services, including staffing, facilities, curriculum and educational philosophy; assures consistency of plans with other college and District plans.

Develops and implements plans and policies and procedures to facilitate, improve and promote student support services and programs; assures compliance with state and federal laws and regulations applicable to Title IX and student support services and programs.

Acts as primary case manager for behaviorally assessment; coordinates with campus safety, student discipline officer, health services, faculty and other campus areas to assess threat and implement procedures to minimize risk. (Fullerton College only)

Arranges for regular behavioral assessment training for faculty, staff, and students; prepares and disseminates educational materials, including brochures, posters and web-based materials. (Fullerton College only)

Provides leadership and advocacy to enhance innovation and participation in issues related to health services, student activities, veterans resources, judicial affairs and Title IX.

Develops and prepares the annual preliminary budgets for assigned programs; monitors and controls budget expenditures; directs the preparation and maintenance of detailed and comprehensive reports, records and files regarding personnel, facilities, programs, operations and activities.

Contributes to the development and implementation of outreach activities and serves as a liaison with local high schools and community agencies to promote enrollment and effectiveness of programs and services.

Maintains communication with District and college staff and various agencies to coordinate program services and activities and exchange information; maintains current knowledge of state and federal laws and regulations concerning programs and services.

Trains, supervises, evaluates and directs the work of personnel as assigned; participates in selection and hiring processes.

Plans, organizes and arranges appropriate staff development programs and activities for faculty and staff; provides orientation for new employees.

Organizes, attends or chairs a variety of administrative and staff meetings as required; serves on committees as assigned; provides administrative oversight of special projects or programs as assigned.

Maintains current knowledge of instructional methods and new technologies pertinent to assigned programs; learns and applies emerging technologies and advances (e.g., computer software applications) as necessary to perform duties in an efficient, organized and timely manner.

Provides direction for the development of new programs, including contribution to the development or redesign of existing programs in student support services.

Performs related duties as assigned.

In addition to the essential functions, the Dean of Student Support Services may participate in the development and administration of external funding sources from grants, corporate sponsorships, and donations.

Primary Purpose:
Under the direction of the Chief Student Services Officer, this position is responsible for performing a variety of administrative and supervisory duties related to the functions and activities of the college student support services and programs, as well as campus Title IX compliance coordination.

Working Relationships:
The Dean of Student Support Services maintains frequent contact with college and District administrators, faculty and staff.

Knowledge, Skills, and Abilities:
Knowledge of District organization, operations, policies and objectives

Knowledge of California education code and requirements, including Title IX

Knowledge of federal and state laws and regulations related to student support services and programs

Knowledge of research project policies, procedures and practices, including data collection and analysis

Knowledge of educational pedagogy and student success strategies applicable for the diverse community college student body

Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary

Knowledge of record keeping procedures

Knowledge of budget preparation and maintenance

Knowledge of appropriate software and databases

Ability to interpret, apply and explain laws, regulations, policies and procedures

Ability to assess, analyze, implement and evaluate research project activities

Ability to analyze situations accurately and adopt an effective course of action

Ability to plan, organize and prioritize work

Ability to meet schedules and time lines

Ability to work independently with little direction

Ability to understand and follow oral and written directions

Ability to communicate efficiently both orally and in writing

Ability to supervise, train and provide work direction to others

Ability to establish and maintain effective working relationships with others

Special Requirements:
The award of all degrees must be verifiable on a legible transcript. If degree award date is not posted on transcript your application will be deemed incomplete and removed from consideration. All degrees and course work used to satisfy the required minimum qualifications must be from accredited post-secondary institutions.

Minimum Qualifications:
Master’s degree from a regionally accredited institution AND at least one (1) year of formal training, internship or leadership experience reasonably related to the assignment.

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff.

Desirable Qualifications:
Experience in teaching or counseling students, preferably in a higher education environment.

Experience in the management, coordination or leadership of student support services or programs in a higher education environment.

Experience and knowledge of guidelines pertaining to Title IX requirements.

Experience with state directed practices and procedures governing student conduct from both student services and instructional areas of the campus.

Experience in conducting outreach programs.

Experience working with computer software and other technologies related to student support services and programs.

Experience coordinating behavioral intervention strategies and threat assessment protocols in collaboration with academic deans and campus safety.

Working Conditions:
Office environment; subject to constant interruptions and frequent interaction with others; dexterity of hands and fingers to operate a computer keyboard; hearing and speaking to exchange information in person one-on-one, in a group setting or on the telephone; travel to various locations; sitting or standing for extended periods of time (up to 2-3 hours); seeing to read a variety of printed materials and information on a computer screen for extended periods of time; ability to lift, carry and/or move objects weighing up to 10 pounds.

Salary Range: $125,556 - $158,871 Annually

Number of Vacancies:

Commitment to Diversity:
All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff.

Posting Number: 201528P

Open Date: 05/04/2017

Close Date: 6/19/2017

Special Instructions Summary: Initial salary placement will be determined by the Office of Human Resources in accordance with Board Policy and is not negotiable. The candidate selected for employment will be required to provide the following: official transcripts and verification of experience prior to the first duty day, identification and employment eligibility as outlined in the Immigration Reform and Control Act, fingerprints and required medical certification pursuant to statue. NOCCCD will not sponsor any visa applications.

The District may choose to fill one or more positions from this recruitment within the same fiscal year or 8 months, whichever is longer.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate “N/A” (not applicable). Do not use terms such as “see resume” or “see attached”.

The minimum required number of references for this position is three (3).

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview. At the time of the interview a written exercise and/or an oral presentation related to the assignment may be required. Subsequent to the interviews, the screening committee will select candidates for final consideration. A second interview will be required of candidates selected as finalists.

NOCCCD offers reimbursement for candidate travel expenses. Visit to view the administrative procedures - AP 7120-10.

Evaluations of foreign degrees and/or course work are required. See our website at for information regarding evaluation of foreign degrees.

Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4821 at least three business days in advance of the scheduled examination/interview date.

To apply, visit: