Director of Undergraduate Admissions
The Director of Undergraduate Admissions will lead the admissions team in their pursuit of strategic enrollment goals outlined in the institutional strategic plan, specifically targeting traditional first year, transfer, and adult student markets. The Director will direct and oversee the professional staff while at the same time assisting the associate vice president of enrollment services in the development of short-term and long-term recruitment and outreach strategies. The Director will be responsible for cultivating and maintaining relationships with on-campus partners, as well as key external constituents such as school counselors and community based organizations. The Director must demonstrate knowledge of innovative contemporary enrollment practices, including the use of cutting-edge technologies, marketing to various audiences, and analyzing data and trends. Under the guidance of the associate vice president for enrollment services, the Director provides leadership in the achievement of enrollment targets and is responsible for the admissions policies, processes, and practices.
- Strategic Planning: As a key member of the enrollment services team, the Director participates in development of strategic enrollment planning process, which includes providing analysis of enrollment trends, utilizing institutional historical data to develop strategic initiatives to strengthen enrollment, and continued assessment of current initiatives. The Director develops and manages all aspects of the strategic enrollment plans including, but not limited to: recruitment and yield activities, communication plans, territory management and travel coordination.
- Leadership: The Director creates a culture of collaboration with excellent communication skills by promoting and supporting open dialogue in all aspects of their work. The Director represents the University at admission-sponsored events on and off campus; creates a culture of excellent customer service; and functioning as liaison to area high schools, community colleges, churches and businesses. Manages the Admissions Advisory Board
- Staff development: Supervises and leads a staff of admission professionals, including hiring, training, and performance evaluation, to ensure consistency in communication and support to students and programs.
- Administrative Initiatives: Implement admission policy, processes, and outcomes that are consistent with established enrollment goals and University mission.
- Budget Management: Manage budgets by making data-informed decisions linking budgets and expenditures to measurable outcomes.
- All other duties as assigned
- Bachelor’s Degree required; Advanced degree preferred
- 5-7 years of experience in private college admissions/enrollment management
- Two years of supervisory experience, including hiring, evaluation, supervision, motivation and training of professional and student staff
- Ability to represent Concordia in a professional and positive manner
- Ability to connect with and foster diverse and inclusive networks
- Has utilized both standard and creative new strategies and tactics to achieve enrollment goals
- Ability to build teams and collaborate effectively with other managers
- Proven ability to make data-based decisions with functionality in data analysis and reporting
- Understanding of innovative technology and media in recruitment and admissions processes, including knowledge and effective integration of CRM systems
- Strong skills in budget development, allocation and evaluation of expenditures as it relates to a strategic enrollment plan
- Excellent analytical, communication, organizational, and networking skills.
- Understanding of scholarships and other financial aid for the use of achieving enrollment goals, particularly as it relates to selectivity
- Ability to exercise discretion and judgment in dealing with confidential and sensitive matters
- Ability to efficiently and effectively solve problems and initiate and implement projects independently
- Ability to set and reach admissions goals (both individual and team goals)
- Ability to maintain accurate and detailed records
- Travels approximately 25% of the time
- Frequently works outside of regular office hours