Director of Donor Recognition
The Director of Donor Recognition is responsible for designing, implementing, evaluating and maintaining an institution-wide, comprehensive donor communications and recognition program that appropriately and consistently promotes interaction with and recognition of the university’s donors at all levels. He/she develops and implements consistent protocols for acknowledging, recognizing, celebrating and communicating with donors the importance and impact of their gifts to the university. The Director of Donor Recognition manages a strategic communications and recognition program that contributes to the university’s reputation for excellence and aligns with development team priorities and organizational campaign goals. He/she cultivates and works in partnership with all development staff to steward and strengthen new and existing relationships with donors and encourage and enhance their on-going support of the university. The Director is responsible for ensuring that donor relations programs are conducted according to the highest standards of professionalism. He/she provides training and guidance to University Relations staff and the campus community pertaining to donor relations best practices.
Position requires availability to work occasional evenings and weekends for events and programs. Some travel required.
Education (include licenses, certifications, etc.):
Bachelor’s degree required, preferably in English, journalism or communications.
Minimum of five years of progressive experience in the field of stewardship, donor relations, advancement communications or related field required.
Demonstrated understanding of the importance of donor relations and stewardship to a successful fundraising program required.
Leadership experience in a complex environment and the ability to effectively manage complex situations involving numerous and sometimes competing constituencies required.
Proficiency in data analysis and report preparation, along with experience in budgeting and strategic planning and experience in coordinating special events and ceremonies are required.
Involvement and experience with utilizing extensive network of stewardship professionals required.
Knowledge, Skills, and Abilities:
Ability to interact with donors and senior-level executives and administrators required.
Ability to establish measurable goals and objectives and develop and implement strategies for success as well as lead, motivate, set objectives and manage performance of staff required.
Ability to maintain high degree of confidentiality and responsibility regarding information related to donors and the university required.
Strong customer service experience required.
Attention to detail and the ability to prioritize and execute multiple projects under demanding deadlines required.
Ability to perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others required.
Ability to represent the institution well required.