Solutions Engineer - Information Technology Services

Morgantown, West Virginia
May 05, 2017
Institution Type
Four-Year Institution

West Virginia University, Information Technology Services is seeking a Solutions Engineer - Professional Technologist 5 who will lead a high-quality team of business analysts, developers, trainers, and operational personnel in the analysis of business processes and the development of business solutions. The Solutions Engineer will follow established methodology to complete project deliverables on all assigned tasks within established deadlines, including all required documentation such as design documentation, technical specifications, and test plans. This person will utilize technical/application skills within functional/project area and with stakeholders to critically identify and communicate opportunities for business process optimization. 

The Solutions Engineer will lead efforts to analyze requirements against industry best practices in order to design and implement enterprise-level solutions that meet business needs and align with WVU’s strategic and technical vision. This person will manage all assigned resources (internal and external) to accomplish defined deliverables and objectives. The Solutions Engineer will also manage the day-to-day operations of their direct reports, including recruitment, evaluation/appraisals, training and mentoring, motivation, teamwork, and consistent support of staff development. 

ITS has about 210 employees with diverse backgrounds, personalities and experience. We make sure the networks, data centers, Internet and phones are robust and reliable. We support dozens of applications that are critical to the University’s administrative functions and academic mission, including the online learning system, eCampus. We protect the confidentiality and integrity of data. We talk to our customers regularly about our services and initiatives, and we welcome and respond to suggestions. 

We want employees with a positive attitude, an eagerness to collaborate, initiative and imagination. We want creative thinkers who can find clever solutions to problems and improve our efficiency. We want people who embrace WVU’s many missions, from empowering faculty and students to improving the quality of life for West Virginians.

A bachelor’s degree in one of the following areas: computer, engineering, math, science, finance/accounting/business or related field or equivalent combination of education and/or experience is required.

Six (6) years of Information technology experience with supporting enterprise business applications is required.

Three (3) years of hands on technical and management oversight of the technology and tools comprising the Oracle E-Business suite is required. 

Three (3) years of experience providing technical leadership and strategy to technical, functional and business teams in the design, development, and deployment of enterprise business solutions is required.

Three (3) years of supervision and hands on mentoring of functional, technical and analytic professionals is required.

•Background check

About WVU
At West Virginia University, we pride ourselves on a tireless endeavor for achievement. We are home to some of the most passionate, innovative minds in the country who push their limits for the sake of progress, constantly moving the world forward. Our students, faculty and staff make this institution one of the best out there, and we are proud to stand as one voice, one university, one WVU. Find out more about your opportunities as a Mountaineer at 

West Virginia University is an Equal Opportunity/Affirmative Action Employer and the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff and students, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.

Job Posting: May 4, 2017

Posting Classification: Non-Classified

Exemption Status: Exempt

Benefits Eligible: Yes

Schedule: Full-time