Associate Director, Undergraduate Admission (Visitor Center)
Summary of the Position
This position participates in recruiting and enrolling new students to the university and therefore is important in achieving the institution's goal of educating students for the world of work and life. The chief purpose of this position is to promote and market the institution by providing advice and information to various external constituencies. This position supports the regional management team and has primary responsibility for executing the visitor experience on campus. This post is responsible for articulating the benefits one would receive by attending Bentley. Functions include the execution of various tasks and assignments and assisting in the achievement of department goals through the initiation and implementation of projects.
Focus on improving the visitor experience as it relates to students, parents and guidance counselors visiting Bentley's campus. Be engaged with current students to know what is happening around campus then provide staff with regular updates on the Bentley experience. Manage Visitor Center personnel (both employees and student workers) to optimize the visitor experience. Responsible for suggesting improvements and managing the day to day operations of the Visitor Center. Participate in the development and execution of the Visitor Experience strategy by researching trends and exploring new opportunities that can positively impact recruit and yield activities for each incoming class. Travel and market Bentley University at high schools, college fairs and other educational forums providing public presentations to individuals and groups; develop and evaluate strategy for individually assigned geographic recruitment regions. Present the Bentley message, including the admission process, at on-campus information sessions. Interview prospective students on and off campus: follow up with written, telephone and email contact with students, parents and counselors. Review admission applications and independently render decisions; assign financial aid ratings; participate in entire file review process. Assist in the planning various admission office events (such as, but not limited to Open Houses, student information sessions, etc.) Serve as Officer-of-the-Day to assist in smooth day to day office operation.
Minimum Qualifications(Education and Experience Requirements)
BA/BS degree and 3-5 years of related experience OR Master's degree and 2-4 years of related experience.
Skills: Demonstrated organizational, managerial, leadership and communication skills. Commitment to working with staff and students with diverse backgrounds. An understanding of enrollment management issues. Proven commitment to technological advancement in approach to work and staff development. Ability to handle multiple tasks under time constraints and pressure.
A current, valid and unrestricted United States driver's license, with an insurable driving history as determined by Bentley's insurance carrier.
Experience with SalesForce is a plus.
Physical skills required of this position include an alertness in dealing with technical issues, accuracy in encountering large volumes of paperwork and maintaining focus during frequent interruptions. Energy level is important and long hours within and outside the office (while traveling) contribute to physical and mental exhaustion which affects judgment, attitude and accuracy. Recruiting events require lifting and carrying heavy boxes as well as standing for long periods of time.
Posting Detail Information
Open Until Filled
Special Instructions to Applicants
Bentley University requires reference checks and may conduct other pre-employment screening.
Required fields are indicated with an asterisk (*).
- Do you possess a minimum of a BA/BS degree and 3-5 years of related experience OR Master's degree and 2-4 years of related experience?
Documents Needed To Apply
- Cover Letter
Bentley University is an Equal Opportunity Employer, building strength through diversity.