Operations and Records Assistant II, Undergraduate Admission
Summary of the Position
The Operations & Records Assistant provides operational support to the international and domestic transfer admission process within the office of Undergraduate Admission. The Operations & Records Assistant enters all data relating to prospective students and applicants interested in Bentley University. The incumbent prepares initial transfer credit evaluation for incoming freshman and transfer students. This data is required for analysis and to communicate to prospective students and applicants to Bentley University. The Operations & Records Assistant works closely with the transfer admission counselors to provide optimal customer service to all Bentley applicants.
Enter data relating to prospective students and applicants interested in Bentley University via the Banner system, ImageNow, Salesforce and Excel spreadsheets.
Prepare initial transfer credit evaluation for incoming freshman and transfer students.
Interact with applicants, parents, counselors and schools via email, phone and in person; field requests for information; answer general questions about admission requirements and specific inquiries about application completion status.
Facilitate completion of applications by contacting and responding to applicants regarding missing or incomplete documents as well as need for standardized testing.
Experience using imaging software (such as Image Now), Salesforce, Banner, Workday, SQL, and relationship management software preferred.
When entering data, accuracy, speed and coordination are necessary. Eye strain may result from working on a computer all day.
Posting Detail Information
Special Instructions to Applicants
Bentley University requires reference checks and may conduct other pre-employment screening.
Required fields are indicated with an asterisk (*).
- Do you possess a minimum of a High school diploma or equivalent AND 2-4 years of office/computer experience?
Documents Needed To Apply
- Cover Letter
Bentley University is an Equal Opportunity Employer, building strength through diversity.Minimum Qualifications(Education and Experience Requirements)
High school diploma or equivalent plus 2-4 years office/computer experience. Proficiency in Microsoft Office applications. Organizational skills with attention to detail are a must.