Humboldt State University
(Job #17-42) Student Services Professional (SSP) 1A/1B, Freshman Evaluator, SSP IA $3,149-$3,852, SSP IB $3,402-$4,812. Appointment level dependent upon qualifications and experience; Salary is typically made at the beginning of the classification range. This is a full-time, benefited, 12-month position with a one-year probationary period in the Office of Admissions and New Student Programs.
Position Summary: The incumbent is responsible for 1) evaluating applications from first-time freshmen using CSU and HSU admissions criteria, 2) educating applicants, their families, counselors and HSU staff regarding CSU and HSU admissions requirements and related business practices, 3) determining applicant Residency status for tuition purposes, 4) maintaining data integrity for reports submitted through the Enrollment Reporting System, 5) working as a collaborative and contributing member of a small but dynamic staff within Admissions and New Student Programs, 6) Collaborating with the Admissions Coordinator from the Educational Opportunity Program to ensure business practices support each departments' needs, 7) serving as a resource for departments seeking freshman admissions information and 9) assisting with Outreach activities, including traveling to high school schools, community colleges, college fairs and other recruitment activities.
SSP1A: Assess and evaluate academic records of applicants to the university to deter mine eligibility for admission to the university. Assist students and high schools with the process of application and admission; thorough analysis and assessment of academic transcripts with respect to HSU, CSU, and Title 5 agreements, requirements, and policies. Assisting students with necessary navigation of these requirements which involves resolving and advising on complex problems such as issues with meeting requirements with courses outside the standard CSU required pathway; coordinate, communicate and work cooperatively with students, counselors, and teachers, to accomplish appropriate related objectives and to assure the admissions process is working smoothly and achieving the complex demands of meeting enrollment targets; occasionally meet with prospective students and families to provide counseling on admission to the university and to discuss eligibility with denied students; travel to participate in Instant Admissions and high school visits at a variety of locations and build professional relationships to help increase enrollment and the first-time freshman population at the university. Give presentations to audiences about admission and about the university in general.
SSP1B: In a continuation of the duties of the SSP1A, the SSP1B will determine Residency for tuition purposes. The incumbent in this classification will also ensure data integrity for the Enrollment Reporting System. Travel for recruiting activities to high schools and college fairs in California.
Minimum Qualifications: Education & Experience:
SSP IA: A Bachelor's Degree or the equivalent to a bachelor' s degree in a job-related field. Four years of applicable student service professional experience or a combination of education and applicable student service professional experience can be substituted for the bachelor's degree.
SSP IB: A Bachelor's Degree or the equivalent to a bachelor' s degree and a minimum of one year of professional student services work experience. This professional experience may be working with the public or students in an academic setting at a high school or in higher education who are transitioning to college. Experience working with complex software system such as a student information system or a degree audit system is preferred.
Knowledge, Abilities & Skills: Must have the ability to analyze complex rules and ability to analyze both information and problems for logical and intelligent solutions. Ability to make good observations and decisions to help facilitate admission to the university. A successful candidate will have the demonstrated ability to work cooperatively and effectively in a high speed educational environment that is characterized by multiple deadlines and frequent interruptions. Demonstrated sensitivity to cross-cultural perspectives and experiences.
Preferred Qualifications: Demonstrated ability to perform complex tasks and complex counseling one-on-one. Demonstrated ability to balance competing priorities in a multi-task oriented environment. Adequate computer skills, experience in working with software such as Word, Excel, and experience working with database systems. Good organizational skills. Be able to communicate clearly and effectively with students, staff, administrators and the general public, in a variety of settings; specifically, one-on-one educational counseling as well as public speaking skills in front of large or small groups. Be able to balance providing good service with following university, state and federal rules with respect to confidential information. Ability to keep track of a large amount of detailed information to provide accurate and skilled counseling as well as maintain a friendly and inviting environment for students.
Application Procedure: Please note that Humboldt State University now requires application materials to be submitted electronically. If assistance is needed, the Human Resources & Academic Personnel Services office (located in Siemens Hall room 212) has a computer station available and our front office team would be happy to assist you. Qualified applicants should submit electronically the following materials:
- Letter of Interest
- HSU Employment Application at http://www2.humboldt.edu/forms/node/107
- Resume or Curriculum Vitae
- Contact information for at least three professional references
Application Deadline: This position is open until filled. The first review of applications will be Monday, May 22, 2017
HSU is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.
Siemens Hall - Room 211
Arcata, CA 95521-8299
Fax: (707) 826-3625
It is the responsibility of the applicant to provide complete and accurate employment information. Incorrect or improperly completed applications will not be considered for vacancies. Any reference in this announcement to required periods of experience or education is full-time activity. Part-time experience or education - or activities only part of which are qualifying- -will receive proportionate credit. In accordance with applicable Collective Bargaining Agreements, preference may be given to the campus applicants covered by these agreements. However, positions are open to all interested applicants, both on and off campus.
Evidence of required degree(s), certification(s), or license(s) will be required prior to the appointment date. The successful candidate for a position at HSU is required to be fingerprinted through the Humboldt State University Police Department or their local law enforcement agency. The results of the fingerprint process must be received by the university prior to the candidate’s appointment. The cost of the fingerprinting is borne by the university.
Humboldt State University is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Humboldt State University can be found at http://www.humboldt.edu.
Humboldt State University is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race,religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.