Software Release Coordinator

Phoenix, AZ
May 03, 2017
Institution Type
Outside Academe

Job Description
Overview: The Software Release Coordinator plays a key role in helping projects meet business schedule objectives. This role focuses on change initiatives - including changes to business processes, systems and technology. The primary focus will be creating and implementing change management (ITSM) plans that minimize employee resistance and maximize employee engagement. This ITSM based role works to drive faster adoption, greater utilization, and higher proficiency on the ITSM initiatives impacting employees in the organization such that business results are achieved.

  • Forward Plan the release windows and cycles across a portfolio
  • Manage risks and resolves issues that affect release scope, schedule and quality
  • Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations
  • Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates
  • Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
  • Manage relationships and coordinate work between different teams at different locations
  • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
  • Produce Deployment, Run Books and Implementation Plans
  • Weekly Release Reporting
  • Communicate release details and schedules to the Business as required
  • Negotiate, plan and manage all release activities
  • Ensure that the overall release process is fully auditable
  • Work with software engineers to understand impacts of branches and code merges
  • Work with key software vendors to organize application updates, patches and new releases
  • Catalog, store and maintain software media obtained from software vendor partners
  • Maintains the release schedule for all core services and ensure alignment across key partners and vendors
  • Continually work towards making improvements in the release process
  • Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
  • Develops scripts and automation tools used to build, integrate, and deploy software releases to various platforms
  • Participate in Change Advisory Board (CAB) meetings to discuss release scope and/or roadblocks
  • Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists
  • Researches new software development and configuration management methodologies and technologies and analyzes their application to current configuration management needs

  • Bachelor's degree in Computer Science or related field
  • 3-5 years of previous release and/or project management experience, (Solid understanding of project management principles preferred)
  • 8-10 years of experience in information systems operations environment in systems analysis or development
  • Formal training in project management practices preferred
  • Advanced knowledge of software development lifecycle (SDLC)
  • Demonstrated ability to coordinate cross-functional work teams toward task completion
  • Demonstrated effective leadership and analytical skills
  • Advanced written and verbal communication skills are a must
  • General PC knowledge including Microsoft Office expert level knowledge of Excel, working Knowledge of Access
  • ITIL v3 Certification (knowledge of the lifecycle processes) and ITSM

Phoenix, AZ


Tue, 2 May 2017 22:13:49 PDT