Student Personnel Technician/ Financial Aid

San Bernardino, California
Mar 13, 2017
Institution Type
Four-Year Institution


Employment Status: Two (2) Full-time, "non-exempt," Temporary positions through November 30, 2017.

Work Schedule: Monday-Friday, 8:00AM - 5:00PM

First Review Deadline: This position will remain open until filled.  Applications will be reviewed beginning March 27, 2017.

Typical Activities

Under the supervision of the Financial Office Director, the incumbent will accept and process applications for a variety of student financial aid programs including federal, state, and institutional aid.  On the basis of a thorough knowledge of the policies, procedures, and regulations pertaining to the financial aid programs, the incumbent will provide information to students on application procedures, availability of funds, eligibility requirements and repayment schedules.  The incumbent will analyze and correct data elements in the automated financial aid delivery system.  The incumbent will verify information on Fee Application for Federal Student Aid (FAFSA) forms provided by students, and will verify data elements and recalculate Expected Family Contribution (EFC) if required.  The incumbent will review files that have not met Satisfactory Academic Progress criteria, and will review appeal forms along with supporting documentation using professional judgment in order to determine future financial aid eligibility. The incumbent will conduct Financial Aid workshops for students and parents, providing a clear description of all Federal and State programs, eligibility requirements and types of funds available. Incumbent will provide other duties as assigned. 

Minimum Qualifications

Applicants must possess the equivalent to two years of responsible general experience in a college or university financial aid office demonstrating acquisition of practical understanding of policies and procedures related to financial aid processing.  Applicants must have a thorough knowledge and understanding of Title IV rules and regulations. Knowledge of Federal Family Education Loan Program and Direct Loan is required.  Applicants must possess the ability to establish and maintain cooperative working relationships with students, faculty and co-workers.  A technical ability to correct data elements in an automated financial aid delivery system required.  The ability to review awards is required.  Applicants must possess the ability to review financial aid applications, request appropriate documentation, resolve inconsistencies and make professional judgments in determining eligibility for financial aid.  Applicants must have the ability to work with a diverse group of people. Familiarity with automated systems is highly desired.

Supplemental Information

Current employees will be given preferred consideration.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. 

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.  Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

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