Student Engagement Coordinator (SSP II) / Office of Student Engagement

San Bernardino, California
Mar 24, 2017
Institution Type
Four-Year Institution


Employment Status:  Full-time, probationary "exempt" position.

Work Schedule: To be determined

First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning April 7, 2017. 

The Office of Student Engagement will be hire two Student Service Professional II (SSPII) to the position of Student Engagement Coordinator.
About the department:

The Office of Student Engage serves as an important space for students to become involved, engaged, and develop leadership at CSUSB.   OSE works with student clubs & organizations, fraternities & sororities, leadership development programming, oversees the National Student Exchange program, and implements broader campus activities that encourage individual student involvement at CSUSB. The mission of OSE is to provide, create, and support an inclusive student experience through social and co-curricular opportunities that foster student involvement and build affinity to CSUSB.  

Typical Activities

Position 1) Student Engagement Coordinator (National Pan-Hellenic Council, Multicultural Greek, & Multicultural Student Organization Advisor)

Under the general supervision of the Director of the Office of Student Engagement, the Student Engagement Coordinator (National Pan-Hellenic Council, Multicultural Greek, and Multicultural Student Organization Advisor) will provide advising, support, and resources to student organizations. Typical activities include, but are not limited to:

  • Incumbent will advise, train, and transition elected National Pan-Hellenic Council (NPHC) & United Sorority & Fraternity Council (USFC) officers in community governance.  Support active member chapters and leaders as well as non-active organizations seeking to affiliate with NPHC & USFC.
  • Incumbent will need to stay update on applicable CSU and CSUSB policies pertaining to NPHC, USFC, and overall Greek Life.
  • Incumbent will maintain positive relationships with local, regional, and national representatives from fraternity and sorority inter/national associations.  Encourage recruitment and member development best practices for fraternity and sorority chapters with guidance from OSE Director.
  • Incumbent will provide training on university policy/procedures and relevant topics to fraternity and sorority communities. 
  • Incumbent will serve as resource for culturally based student organizations through advising, coaching, event planning, and organizational effectiveness. 
  • Incumbent will assist in programming and leadership develop for cultural based groups and for the broader student organization community.
  • Incumbent will collaborate with faculty and staff advisors in community based advising approaches. 
  • Incumbent will assess and advocate for the needs of respective student communities. 
  • Incumbent will perform other duties as assigned.

Position 2) Student Engagement Coordinator (Commuter Student Engagement)

Under the general supervision of the Director of the Office of Student Engagement, the Student Engagement Coordinator (Commuter Student Engagement) will provide advising, support and resources aimed at improving the experience of the commuter students, National Student Exchange participants and Student Union program board. Typical activities include, but are not limited to:

  • Incumbent will develop, plan, and implement strategic initiatives and programs to improve the experience of the commuter student experience on campus by increasing outreach and support services targeted at commuter students. 
  • In collaboration with the campus community, the incumbent will ensure university activities and programs are inclusive to the needs/schedules of commuter students.
  • Incumbent will serve as important contact for commuter students, advocate for their needs, and direct them to appropriate resources. 
  • Incumbent will oversee the content on commuter student website and a working group focused at commuter student engagement. 
  • Incumbent will advise graduate student organizations and collaborate with student organizations that align with commuter student engagement initiatives. 
  • Incumbent will serve as a liaison with students, faculty, staff, member campus coordinators and NSE Central Office around NSE program. 
  • Incumbent will support students exploring the NSE program, on exchange at CSUSB, and CSUSB students on exchange at member campuses.
  • Incumbent will complete organizational tasks associated with NSE including application review, housing, and compliance with NSE Handbook. 
  • Incumbent will oversee the promotion of NSE program to campus community. 
  • Incumbent will complete organizational tasks, such as assisting with hiring, training, and advising Student Union Programming Board members. 
  • Incumbent will work with students to provide creative, diverse, quality programs and activities to the CSUSB community, including programming that serves commuter students. 
  • Incumbent will oversee contracts, risk, and other logistics related to planning programs on campus with guidance from OSE Director.
  • Incumbent will perform other duties as assigned. 

Minimum Qualifications

Knowledge and Abilities

  • Working knowledge of the practices procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management.  General knowledge of research and interview techniques; and of the principles of individual and group behavior.
  • Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.  Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
  • Student development theories and application with diverse populations 


  • Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.
  • Experience with USFC, NPHC, SMSU Program Board and/or  National Student Exchange is preferred. 
  • Experience working with diverse college students in an advisory capacity


  • Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
  • A Master's Degree from an accredited university in Student Affairs or Counseling is preferred

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU
employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. 

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.  Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

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