Senior Engineer -Project Manager-Team leader
Team Leader or Management experience required.
Providing Tier 3 support and guidance for the Engineering Team
Onsite as required for Projects, Tier 3 or Sales Team visits.
Plan and execute projects (i.e. Exchange migration, virtualization implementation, SAN deployments)
Our ideal candidate:
Has a professional support demeanor and methodology
Is experienced with supporting executive-level end users (e.g VPs, CEOs) on the phone and in person
Possesses critical thinking skills and the ability to produce or improve procedures and documentation
Is interested in cloud infrastructure and has a desire to keep on top of evolving technologies
Can juggle multiple priorities and is proficient at task-switching
An exceptional customer service presence and excellent written and verbal communication skills
Bachelor's degree or equivalent combination of education and experience
4+ years supporting MS Windows Server / Active Directory / Exchange
4+ years Switching & Routing (Cisco & SonicWALL)
4+ years Virtualization experience (VMware, Hyper-V, Citrix)
2+ years supporting MS Office and MS Windows 7+ in domain environments
1+ years administering cloud services (O365)
Experience planning and leading projects (cloud migrations, client onboarding)
Experience with at least one ticketing system
Understanding of advanced networking concepts (i.e. router and firewall configuration and management, WAN, LAN)
Understanding of cloud hosted & monitoring services (e.g. OpenDNS, Labtech, Reflexions (anti spam))
Understanding of enterprise cloud backup solutions (e.g. Crashplan, eFolders, Veeam, Storagecraft)
Experience with SonicWALL. Particularly GMS preferred.
Consulting or MSP experience supporting multiple organizations
Experience with PowerShell
Remote Work Flexible
TRG Networking, Inc. is a successful consulting, network integration and professional services company. In Business for 30 years. We focus on local and wide area networking projects involving virtualization, network configuration, installation, and comprehensive network support for both small and large organizations in a wide range of industries.
Owings Mills, MD
Thu, 27 Apr 2017 12:43:20 PDT