Case Manager/SW/LPC

Boulder, CO
May 02, 2017
Institution Type
Four-Year Institution

Who we are:

Wardenburg Health Services staff understands and is committed to the unique health concerns of our student population, making us an unparalleled source of advocacy for student wellness at CU Boulder. We provide a comprehensive range of health care services in several on-campus locations. Our CAPS department offers confidential mental health and psychiatric services for a variety of concerns such as academics, ADHD, anxiety, eating disorders, depression, relationships, substance use and more. Services include individual, couples, and group counseling, medication management, psychological testing, outreach and consultations, as well as professional training opportunities. We enjoy the many benefits of working on CU Boulder's dynamic campus with a generally young and healthy population, and many opportunities to promote health and wellness for a lifetime.

The CAPS Case Manager is a clinical position requiring strong assessment skills and a clinical background. This position collaborates with other Student Health staff in developing, maintaining, and monitoring a clinical case management system aimed at providing continuity of care and follow up for CU students. The Case Manager assists students with navigating insurance, seeking referrals to community resources, and gaining access to care (including coordination of hospitalizations and discharge planning). The Case Manager also maintains liaisonships with university stakeholders, and constituents in support of student well-being. This position further assists in the development and maintenance of a referral resource and community services database in the surrounding communities. In addition, this position will provide oversight and coordination of the walk-in services provided at CAPS. This includes managing the scheduling of staff members to ensure coverage in all three locations, as well as covering a portion of the clinic walk-in hours throughout the week.

What your key responsibilities will be:

Clinical Case Management -
  • Provide case management services to students who are in need of care outside of CAPS by assisting students with referrals to community resources and facilitating access to care.
  • Provide follow up care with students to ensure that they are appropriately assessed, successfully referred, and compliant with treatment recommendations.
  • Manage the hospitalization list, by following up with any students who are hospitalized through CAPS to ensure after care planning is in place.

Crisis Care/Walk-in -
  • Provide daily coverage to CAPS' Walk-In clinic. The Walk-In clinic is the first point of contact for students seeking mental health services. The Walk-In provider is responsible for:
    • All incoming or emergent clinical issues that arise during his/her shift, including telephone contacts that exceed routine information requests.
    • Leadership and oversight to the CAPS support staff for their participation in emergency assistance, and prioritization of Walk-In issues.
    • Collaboration with the Office Manager to solve any problems emerging during the Walk-In shift.
    • Welfare checks, including calls to and from the student, police, or when appropriate, family or friends.
    • Making community contacts when this is indicated at the time of the Walk-In appointment and with appropriate releases. Community contacts may include resident advisors, as well as other community resources.
    • Documentation of Walk-In appointments.
    • Maintaining responsibility for each client seen on Walk-In until an appropriate disposition is found.
    • Communicating with the incoming Walk-In therapist as necessary to inform him/her of any pending issues.
  • Be available for "bridge" appointments to both assess and provide support for more acute case students needing support between regular therapy appointments.

Administrative -
  • Maintain, initiate and develop on-going liaison relationships with other university departments, community health providers, services, hospitals, and other resources.
  • Manage Walk-In schedule to ensure adequate coverage in all three clinics.
  • Attend all assigned staff meetings.
  • Participate in committee activity as assigned.
  • Maintain Electronic Medical Record according to CAPS standards.

What you should know:

Reduced schedule in summer is optional.

What we can offer:

The salary range for this position starts in the high $40,000s, depending on experience and licensure.

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be inclusive. Be inspired. Be effective. Be Boulder.


What we require:
  • Master's degree in clinical social work or professional counseling.
  • Licensed in the state of Colorado as LCSW or LPC by the date of hire.
  • BLS Certificate within 3 months of hire.
  • Eligible for clinical privileges as determined by the WHS Credentialing and Privileging Department.
  • Basic functional computer skills (experience with Windows based systems).

What you will need:
  • Knowledge of factors contributing to quality patient care.

What we'd like you to have:
  • Two years of experience in crisis care and case management.

Preferred qualifications may be used to further reduce the pool of applicants to those who are most highly qualified.

Special Instructions to Applicants:Please apply by May 22, 2017.

If you have technical difficulties submitting application information, please contact the CU Careers help desk at All other job related inquiries should be directed to the posting contact for this posting.

Application Materials Required:Cover Letter, Resume/CV

Application Materials Instructions:To apply, please submit the following materials to this posting at

1. A current resume.
2. A cover letter that specifically addresses the job requirements and outlines qualifications.

Please combine materials into one document and upload as titled: Last-First-09354.
Please do not upload references at this time.

Job Category: Health Care

Primary Location: Boulder

Department: B0001 -- Boulder Campus - 10450 - Wardenburg Health Center

Schedule: Full-time

Posting Date: May 1, 2017

Closing Date: May 22, 2017

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email:

Position Number: 00733062


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