Assistant Registrar Records
8AM - 5PM
$58,500 - $72,750
The Assistant Registrar is responsible for the accuracy, completeness and confidentiality of all student records, including course enrollment, enrollment verification, transcripts, residency for tuition purposes, NCAA academic certification, and other academic records in accordance with Family Educational Rights and Privacy Act (FERPA). As a member of the management team, this position plays a key role in creating an office environment that engages the office staff, builds efficiencies to support the campus needs and provides leadership for excellent customer service to the academic community. Essential functions include: managing and supervising the collection and entry of all student records data, providing enrollment and registration services to campus constituents, maintaining adherence to school practices and policies, ensuring student academic history is appropriately maintained, implement and maintain technology solutions, collect and analyze operational data, and other duties as assigned
Ability to interpret complex policies and develop procedures to ensure compliance in a diverse learning community.
Ability to identify opportunities for operational improvement, suggesting innovative solutions (particularly technology-based solutions), and implementing them in collaboration with campus partners and existing structures/constraints.
Proficiency with standard office software internet, and email applications.
Advanced specialized knowledge of particular Registrar core functions.
Advanced written and verbal communication skills. Active listening skills. Customer service orientation. Interpersonal skills.
Knowledge in selecting and training staff, setting goals and evaluating performance, providing timely and helpful guidance and feedback, assigning and managing a unit's workload ensuring accuracy and timely completion of tasks.
Advanced working knowledge of policies, regulations, and practices with registration management, student records management and retention.
Strong interpersonal skills to establish and maintain cooperative relationships with campus departments, UC campuses and external agencies.
Organizational skills and ability to prioritize work and meet deadlines. Project management skills.
Advanced skills in problem identification, critical thinking, and problem solving skills; judgment and decision-making ability. Ability to assess business processes, identifies operational gaps, and implements improvements.
Advanced knowledge of advising and counseling techniques to deal with challenging issues from constituents.
Skill in analyzing and applying academic policy to office operations and incorporating creativity to meet client needs.
Experience using complex databases; ability to define specifications for database programming. Proficiency manipulating and analyzing large volumes of data.
Strong knowledge of common University-specific computer application programs.
Thorough knowledge of Ellucian's Banner and Degree Works software particularly in the areas of enrollment and academic history.
Advanced knowledge of University policies, processes, and procedures, including those related to supervising employees, and of Federal and California laws pertaining to the privacy rights of students and access to student information.
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student the resources to explore, engage, imagine and excel.
At UC Riverside we celebrate diversity and are proud of our #12 ranking among the nation for most diverse universities (US News and World Report 2013-2014). Become part of a place that fosters success for all its constituents, students, faculty, and staff, and where work/life balance and campus culture are integral to our way of life.
UCR is ranked 55th among top public universities (US News and World Report 2013-2014).
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview