Solution Architect - Pre-Sales

San Jose, CA
Apr 29, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

Job description

IT Infrastructure background a must!!

Vistara provides a comprehensive SaaS solution for modern IT operations that is currently used by over 1100 customers. We are looking for a System Architect, who will provide both pre-sales technical support and postsales support to our prospects and customers. The SE will make pre-sales calls on prospective clients to help them architect the Vistara solution specifically for their infrastructure. This is a technical position supporting Sales. We are looking for a heavy infrastructure background who has architected IT infrastructure for enterprise customers.
  • Department: Sales
  • Title of the role: Pre-sales / Solution Architect
  • Location: San Jose CA
  • Reports to: Vice President of Sales

  • The Sales Engineer (SE) provides pre-sales technical support to Vistara Sales Reps (SR) and customers covering all of the company's family of products.
  • The SE and SR work in tandem to formulate account strategies.
  • The SE makes pre-sales calls on prospective clients, participates in local and regional seminars, and acts as the technical account manager for existing customers.
  • The SE is the focal point for customer evaluations, proof of concepts, and demos.
  • The SE is expected to stay abreast of current industry technology, trends, and competition.
  • The SE will spend a considerable amount of time talking in front of customers in small (round table) discussions as well as large (seminar) audiences.
  • The SE will work in tandem with the SR(s) in fulfilling sales goals and responding to RFI/RFPs.
  • The SE may act as a focal point in case of a technical post-sales escalation for current customers. Some travel will be required.
  • The SE will perform system deployment, installation, and integration of Vistara solutions in customer environments.
  • SE'S should be self-motivated, able to work well with multiple sales reps, and be creative in obtaining information and solving problems.

Company Description
Vistara is disrupting the way the enterprise manages IT operations.

Vistara is a proven SaaS platform for IT operations lifecycle management. Vistara provides enterprise IT and service providers the unified command center that they need to manage on-premise infrastructure and dynamic cloud resources and deliver service centric insights to their business.
IT Operations Management, Hybrid Cloud Management, Software as a Service, DevOps Enablement

San Jose, CA


Fri, 28 Apr 2017 13:44:00 PDT