Program Manager, Leadership Development

Apr 28, 2017
Institution Type
Four-Year Institution
About The Unit: The University of Chicago Booth School of Business is the second-oldest school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges. Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment. Chicago Booth is proud to claim: - an unmatched faculty. - degree and open enrollment programs offered on three continents. - a global body of nearly 50,000 accomplished alumni. - strong and growing corporate relationships that provide a wealth of lifelong career opportunities. As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit:

Unit Job Summary: Based out of Chicago Booth's downtown campus in the Gleacher Center, the Leadership Development team for Part‐time MBA programs manages and delivers required and optional leadership development programs for all Evening MBA, Weekend MBA, and Executive MBA program students. The Program Manager role focuses on program, event, and office management to ensure successful outcomes for our students. PRINCIPAL DUTIES AND RESPONSIBILITIES: Program Management and Event Planning - Plans, organizes, and implements leadership development sessions for the Evening MBA/Weekend MBA and Executive MBA programs' Leadership Exploration and Development (LEAD) courses which are a graduation requirement. Responsibilities include: - Pre‐planning and day‐of event management, such as partnering with other Chicago Booth teams, creating and implementing program schedules, room planning, AV needs planning, catering, BEO proofing, logistics and flow of students, materials preparation, online presence, and more. - Updates and/or revises course material, presentations, etc. as necessary to reflect session redesign/updates. - Develops and confirms leadership development course calendar for Evening, Weekend, and Executive MBA leadership development programming. - Coordinates with facilitators (internal and external), vendors and staff for most programs regarding scheduling, materials, pre‐work, etc., in collaboration with program leads. - Partners with leadership development program leads on event planning and preparation, student registrations, student program and coaching tracking, materials, day‐of logistics, program evaluation, etc. for optional programming. - Maintains various platforms for student communications, such as Canvas, Google drive, etc. Office Management - Manages office operations, including supply inventories and office equipment. - Liaises with Gleacher and Harper Center Facilities and IT Department on facility, telecommunications and computing issues and support, as needed, and manages all equipment maintenance and repair requests for the office. - Supports leadership development budget lead by processing payments, tracking invoices, and reconciling monthly expenses. - Manages technical needs for webinars, conferences, etc., as needed. - Provides website and other shared drives support for leadership development, as needed.

Unit Education: Bachelor's degree required.

Unit Experience: At least two years of event planning, office management or related administrative experience required.

Unit Job Function Competencies: Proven computer and research skills (e.g., MS Office, including Word, Excel, PowerPoint, and Outlook email systems) required. Excellent professional verbal, written, and presentation skills, as well as organizational skills and attention to detail required. Proven ability to handle multiple projects concurrently, while proactively clarifying needs of team and prioritization of tasks required. Ability to take initiative and work with minimal supervision required. Proven ability to work effectively and diplomatically with colleagues, as well as with students, faculty and corporate contacts required. Excellent customer service skills required. Ability to manage stressful situations, frequent interruptions, and multiple demands calmly and successfully required. Proven ability to seek out, coordinate and appropriately disseminate information required. Proven ability to perform with quickly shifting priorities required. Strong skills in written and verbal communication required. Ability and commitment to working in a team environment required. Ability to work extended hours some days, as well as at least 15 evenings and 10 weekend days per year required. Familiarity with and knowledge of the University of Chicago, its systems, and its constituents preferred. Open to feedback and suggestions for different ways to complete work preferred. Understanding of database management preferred. Process‐oriented and can document processes we need to repeat preferred. Experience with MS Project or similar project management programs preferred. Skilled at creating/editing graphics with PowerPoint preferred.

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