Consumer Dispute Resolution Representative

Location
Sarasota, FL
Posted
Apr 28, 2017
Institution Type
Outside Academe


Job Description

Overview:

Gulf Coast Collection Bureau is a receivables management/collection agency that partners with hospitals, healthcare professionals, and other facilities to assist in recovery and resolution of their outstanding revenue. Gulf Coast Collection Bureau is dedicated to providing a patient friendly environment and prides itself on treating everyone with integrity and honesty while providing the highest recovery to our providers.

Position:

Consumer Dispute Resolution Representative

Position Summary:

Respond to account disputes received electronically and via mail, researching the account details and mailing the appropriate response within the timeframe required by law and company policies.

Job Requirements:
  • Assist patients in resolving questions they have on collection accounts
  • Research account questions & request the required supporting documents from clients
  • Accurately enter notes on research undertaken and scan all related documents
  • Respond to disputes & inquiries on a timely basis
  • Knowledge of basic medical/insurance terminology
  • Must have excellent communication skills
  • Professional and business savvy
  • Excellent attendance, responsible and dedicated
  • Computer knowledge, ability to type 40+ words per minute
  • Ability to multi-task
  • Team environment; must be able to get along well with others
  • Medical billing or collection experience a plus

Gulf Coast Collection Bureau offers a comprehensive benefit package which includes, but is not limited to: health, life, and disability insurance, dental, vision, Paid Time Off, retirement plan with employer match, and a business casual work environment.

Please include a copy of your resume.

We are an Equal Opportunity Employer committed to building and maintaining a diverse work force.

Company Description
Gulf Coast Collection Bureau is a receivable management/collection agency that partners with hospitals, healthcare professionals, and other facilities to assist in recovery and resolution of their outstanding revenue. Gulf Coast Collection Bureau is dedicated to providing a patient friendly environment and prides itself on treating everyone with integrity and honesty, while providing the highest recovery to our providers.


Sarasota, FL

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Fri, 21 Apr 2017 12:43:32 PDT

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