Toyota & Honda Product Specialists
Rockingham Toyota Scion & Rockingham Honda are located on Rt. 28 in Salem, NH. Our new state-of-the-art automotive facility was built as part of our long standing commitment to providing customer service excellence to our current and future customers in the New England area.
We are currently interviewing to expand our Product Specialists team. This is an exciting and important role and interested candidates must be self-motivated, have a strong work ethic, and love working with customers.
Job functions include:
- Understanding and supporting the company's sales policies and procedures to provide proper and effective service to all customers
- Acting as a resource with strong product knowledge and current technological changes in the industry
- Understanding automotive terminology and reports competitive information to the Sales Manager
- Maintaining a professional showroom and sales lot image at all times
- Maintaining and building your pipeline of customers
- Assist in selecting the right product for the customer by qualifying customer's needs
- Providing follow-up communication with customers to foster customer satisfaction, customer loyalty and future referrals.
- Work as a team with other Product Specialists and service personnel in support of dealership's sales and service goals
- Attend all team meetings and participate in dealership training activities on a continuous basis.
Qualified candidate must have:
- Ability to professionally handle customer requests to ensure complete customer satisfaction
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy procedure manuals.
- Ability to communicate effectively with customers and employees of organization
Product Specialists have a 5-day work week, with multiple schedules available for flexibility. Exclusive onsite training class for new employees to give you the tools you need to succeed.
Our pay plan is competitive and incentives/bonuses for successful performance are provided. We offer salary plus commission on new and used vehicles, as well as commission on the vehicle gross profit and volume bonuses! Benefits also include medical, dental, vacation time, and personal days.
Additional requirements include:
- Retail sales experience (Automotive Industry experience a plus)
- High school diploma (college degree preferred)
- Valid Driver's license
- Bilingual skills are a plus
Come join our growing team!!
Rockingham Toyota & Rockingham Honda has been a family owned and operated business for 30 years. Over the years, Rockingham's deep roots have extended throughout the Greater Salem Community. We are very proud to have grown our team to nearly 100 members. We have grown due to our "Customer Driven" credo. By treating every one of our neighbors with respect, we remain true to the mission that Emmett Horgan set down back in 1985. We provide each and every customer a high-quality experience every time they walk through the door.
Wed, 26 Apr 2017 08:48:41 PDT