Learning Commons Coordinator
The Becker College Libraries is seeking a Learning Commons Coordinator to oversee the campus Learning Commons at Swan Library. The Swan Learning Commons provides a centralized location for the campus library in addition to the Collaborative Learning Center services such as tutoring, testing, and academic support. This position oversees daily operations including technical support, commons collaboration, computing and technical literacy. This is a full time staff position that reports to the Director of Library Operations.
The Learning Commons Coordinator is primarily responsible for keeping up with emerging technologies, providing technical support to users, coordinating service needs along with reference/circulation desk support. The Learning Commons Coordinator responsibilities include but are not limited to; implementing the new Learning Commons to provide oversight and management of the facility; engaging in continuous assessment of users’ needs and evaluation of services provided by the Learning Commons; providing support for the academic services such as tutoring, placement testing, proctored tests, etc. that are provided in the Learning Commons; providing technical guidance to students/faculty/staff in the use of Learning Commons hardware and software; monitoring print stations, and reporting problems to vendors as necessary; maintaining circulation desk knowledgebase and staff wiki; gathering and reporting statistics on usage of Learning Commons technology & services throughout the day; and, providing reference and information services to users including reference/circulation desk support
This is a full-time 12 months position- 9 months Learning Commons- 3 months IT.
A Bachelor’s Degree in a related field; technology skills required with a strong commitment to quality patron services; previous supervisory skills a plus; provides in-person and virtual information services through the Learning Commons and other service points; ability to act as a team player, communicate frequently with Director of Library Operation and Learning Commons staff; work independently with close attention to detail; and, professionally represent library and college in-person and online.
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Becker College is an Equal Opportunity/Affirmative Action institution and prohibits discrimination on the basis of age, sex, race, color, religion, ancestry, national origin, disability, gender identification, genetic information, sexual orientation, marital status, veteran status or any other characteristic protected by federal, state or local law.