Director, Retail Dining and Hospitality Services

Riverside, CA
Apr 28, 2017
Institution Type
Four-Year Institution

Salary: $65,700 - $113,400
Title: Director, Retail Dining and Hospitality Services
Category: Management and Professional
Department: Dining Services
Date Posted: 04/27/2017

Position Information: Under the general direction of the Executive Director of Dining, Hospitality & Retail Services, the Director of Retail Dining will direct, manage and coordinate the seven-day operations of the retail portion of the department, including; Quick Service restaurants, central production & distribution, Catering & Conference Services, and The Market at Glen Mor. The Director supervises five (5) and indirectly supervises 450 (career, limited and student employees). Responsible for developing and implementing the accountability controls for the management staff and to work closely with staff to ensure maximum operational efficiencies and effective programming. The Director is responsible for planning, directing and organizing the daily business management practices for operations, human resources, financial controls, menu/product development and execution, maintenance, and research and development for all facilities. Approves, audits all food and non-food procurements. Oversees all human resources functions, including hiring, supervision, evaluations, time reporting, and training and development activities. Responsible for an operations budget of approximately $12 million and for ensuring that expenses are established and appropriately budgeted. Represents Dining Services on planning and design committees for new capital projects. Serves as a member of the Dining Services Management Team responsible for quality leadership, services and programs within Dining Services.

Minimum Requirements: Knowledge of food service operations management, including cost control and expense analysis, strategic planning, labor scheduling, production, specification and meal plan control.
Excellent decision making and reasoning skills, and excellent ability to develop original ideas to solve problems and perform operations analysis and quality control analysis.
Excellent and effective interpersonal and work leadership skills to provide guidance to all levels of personnel.
Thorough knowledge in food service operations and sanitation regulations.
Thorough verbal and written communication skills in the English language, including active listening, dynamic flexibility, and critical thinking, and ability to multi-task and ensure effective time management.
Intermediate computer applications skills.
Proven ability to work independently, initiating innovative new programs, unit growth, development and change, and to deal with high pressure and emergency situations.

Preferred Qualifications: Demonstrated supervisory, leadership and human resource management experience to effectively administer and manage within a diverse and complex organization including recruitment, hiring, evaluation, compensation, time management, training and safety programs, and performance standards.

Advance knowledge of computer programs (Word, Excel, & Power Point) and menu and inventory management systems to administer and manage food service systems and the ability to create spreadsheets, reports, and presentations.

Knowledge of University systems, policies and procedures and familiarity with a UC campus community, its goals and philosophies.

Additional Information: In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student the resources to explore, engage, imagine and excel.

At UC Riverside we celebrate diversity and are proud of our #12 ranking among the nation for most diverse universities (US News and World Report 2013-2014). Become part of a place that fosters success for all its constituents, students, faculty, and staff, and where work/life balance and campus culture are integral to our way of life.

UCR is ranked 55th among top public universities (US News and World Report 2013-2014).

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview