Redwood City Campus Director

Apr 27, 2017
Institution Type
Four-Year Institution

Stanford University

Redwood City Campus Director

Job Number:

Stanford Redwood City Campus Director Land, Buildings and Real Estate Job Series:Facilities Services Manager 4 Job Code: 4364 Exemption: Exempt Effective/Revision Date: 04/24/2015 Land, Buildings & Real Estate (LBRE) is the operational core of Stanford University's physical plant on its endowed lands (academic and investment properties) along with the more recent (purchase, entitlement, investment management and soon-to-be-redeveloped) Stanford Redwood City (SRWC) campus. LBRE is responsible for the management of construction, buildings and grounds maintenance, space allocations, land use and environment planning, energy, sustainability, transportation and parking, heritage services and commercial real estate investments. All of these areas support Stanford's mission and make advancements across the academic spectrum possible. LBRE's work is founded upon the collective values of dedication, innovation, expertise, teamwork, and continuous improvement. We are committed to serving the university's academic mission, preserving and enhancing Stanford's lands, and pride ourselves on supporting the teaching and research of the university as “Caretakers of a Legacy."

In fiscal year 2018/19, Stanford will open Phase 1 of the SRWC campus where 2,700 non-academic staff will be located. SRWC will provide an amenity-rich, modern workplace for staff, and enable the university to focus its academic mission on its original campus. Phase 1 includes a total of 636,213 square feet (sf), including 555,753 sf of office buildings, 69,776 sf of amenity buildings, 10,684 sf of utilities and IT infrastructure space, and parking for 1,658 vehicles. Full build-out of the 35-acre parcel is capped at 1,518,000 sf as detailed in the Stanford Redwood City Precise Plan.

The Campus Director is responsible for the leadership and implementation of strategic and tactical management of SRWC, including but not limited to management of the following areas: oversight of facilities and property management personnel; budget, accounting and reporting; fitness center: food services; conference rooms; operations & maintenance; energy and sustainability; waste; technology infrastructure; transportation and parking; events and community programs; security; emergency plans. The Director is responsible for building and maintaining a high-performing campus program conducive to an enjoyable and productive workplace.

The Campus Director is a key member of LBRE's leadership team, reporting to the Managing Director, Stanford Redwood City.


  • Oversee the management of areas of responsibility for the Redwood City campus. Direct personnel as appropriate and provide leadership to achieve goals and vision of the organization.
  • Responsible for hiring and retaining property management staff, career coaching, personal development for direct reports and accountable for the performance of employees.
  • Provide strategic direction for multiple areas of Redwood City campus operations; create strategic plans and budgets of considerable complexity and scope; set long-range direction and make high-level decisions; propose and manage the implementation of complex and significant programmatic change; establish policies as needed.
  • Set the direction of SRWC operations and direct the policy development and implementation of administrative operations and workforce planning.
  • Evaluate the performance of the SRWC campus and develop plans accordingly.
  • Responsible for the financial viability and success of SRWC.
  • Organize campus and community events.
  • Responsible for committing University resources with limited review by senior management.
  • Advise executive management on programmatic and policy development.
  • Negotiate and influence university leaders on issues that have university-wide impact.
  • Champion major SRWC initiatives and lead complex high-visibility process redesign and innovation projects; develop and implement initiatives.

* - Other duties may also be assigned
Specific Duties

  • Establish and manage the operations, personnel, budgets, policies and procedures of SRWC.
  • Manage day-to-day operations and programs including but not limited to operations and maintenance, oversight of fitness center operator, parking structures, conference rooms, oversight of food services operator, waste management, campus and community events, security, mail and emergency operations. Coordinate transportation and parking programs, and energy management and sustainability programs with LBRE specialists.
  • Establish appropriate software application(s) (e.g., a work order program) for operational use.
  • Develop current and long-term strategic plan for the new campus, including oversight of either a third-party property management firm or internal Stanford “District” team (to be determined).
  • Develop annual budgets (for both operations (including common area maintenance) and capital) and lead review of monthly and annual financial performance reports. These will include the projection of all annual operating expenses and debt service for all campus facilities and programs. Debt service will be coordinated with LBRE's finance department.
  • Coordinate with LBRE's finance department to set up appropriate accounting, funding and monthly transfers of funds through journal entry transactions.
  • Lead the establishment of campus governance as it relates to community programs.
  • Procure and pay for services in accordance with Stanford's policies and procedures.
  • Participate in the request for proposal (RFP), selection and hiring process of the third-party property management firm (if applicable), cafeteria operator and fitness center operator (if applicable).
  • Prepare campus rules, regulations, and other relevant policies and enforcement plan, defaulting to Stanford's Administrative Guide where feasible.
  • Coordinate with Stanford's Executive Director of Parking & Transportation services for the hiring and on-going management of a campus transportation coordinator. Also coordinate parking structure management and related rules, regulations and penalties.
  • Coordinate with Stanford's Executive Director for Sustainability and Energy Management on utility operations, energy demand and supply and sustainability practices.
  • Coordinate with the University IT on the operations and maintenance of the Electronics Communications Hub (ECH).
  • Finalize the current draft and maintain the relevancy of the Operational Handbook for Working at Stanford Redwood City.
  • Monitor campus headcount.
  • Establish and manage site security including 24-hour patrol and any supplemental security hired by occupants at the site.
  • Establish the mail and delivery system.
  • Establish campus emergency plan and perform practice exercises as appropriate.
  • Assist in coordinating reception staff as needed.
  • Apply for an annual property tax exemption (based on Stanford's non-profit status) through coordination with LBRE's Assistant Director of Property Services.
  • Coordinate with Stanford's Risk Management department regarding liability, property and casual insurance coverage.
  • Administer occupancy agreements with Formula School(s), university tenants and third-party tenants as appropriate.
  • Serve as the primary dispute resolution source for the campus and decide when disputes need escalation to the Managing Director, Stanford Redwood City.
  • Ensure compliance with jurisdictional agencies regarding the Development Agreement and all applicable laws.
  • Provide support for government and community relations function and interact with city staff, the community, and neighborhood officials as needed.
  • Oversee and provide occupant support for space moves, furniture and interior tenant improvements.
  • Participate in the planning of future development phases as needed.

* - Other duties may also be assigned MINIMUM REQUIREMENTS: Education & Experience: Bachelor's degree and ten years of relevant experience in corporate and/or institutional real estate management, or combination of education and relevant experience. Ten years of related, progressively responsible experience requiring extensive leadership and strategic expertise in facilities operations, maintenance, and planning, performing duties similar to those listed above.

Knowledge, Skills and Abilities:

  • Demonstrated leadership and management of large facility campuses.
  • Demonstrated strategic leadership, planning and change management skills.
  • Excellent oral and written communication skills. Advanced financial expertise in budget planning and financial forecasting.
  • Exceptional interpersonal, negotiation and political acumen skills. Able to influence people, solve problems, troubleshoot, think creatively and resolve conflicts.
  • Expert analytical and problem solving skills.
  • Strong knowledge of industry standards, trends and/or regulatory requirements for building and campus management.
  • Advanced knowledge of best practices in facilities management discipline.
  • Demonstrated experience managing large facility organizations, or experience in managing a large professional service organization.
  • Demonstrated experience as a senior manager with responsibility for developing and mentoring managers and senior professionals.
  • Advanced knowledge and application of relevant codes, regulations, and processes.
  • Subject matter expertise for area(s) of responsibility.

Certifications and Licenses: None PHYSICAL REQUIREMENTS*:

  • Frequently sitting, perform desk-based computer tasks, lift/carry/push/pull objects that weigh up to 10 pounds.
  • Occasionally stand/walk, twist/bend/stoop/squat, grasp lightly/fine manipulation, use a telephone, lift/carry/push/pull objects that weigh up to 11-20 pounds.
  • Rarely kneel/crawl, climb (ladders, scaffolds, or other), reach/work above shoulders, grasp forcefully, writing by hand, sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.


  • May require 24-hour response availability seven days per week for emergency situations.
  • May be exposed to noise > 80dB TWA.
  • May work at heights 4 - 10 ft.


  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Job: Facilities

Location: Land, Buildings and Real Estate
Schedule: Full-time
Classification Level:

To be considered for this position please visit our web site and apply on line at the following link:

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.


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