Learning Spaces Technology Specialist

Geneseo, New York
Apr 26, 2017
Administrative Jobs
Technology, Analysts & Programming
Institution Type
Four-Year Institution

SUNY Geneseo seeks applicants for a Learning Spaces Technology Specialist. The specialist will provide support for technology in academic classrooms, including responding to calls from the campus community, troubleshooting equipment problems, and performing upgrades and repairs. The specialist will also provide support for in-class web/video conferences and coordinate and assist with recording and live streaming college events and activities. In addition to resolving technical problems, the specialist will provide training and documentation for our customers. The specialist will work collaboratively with the educational technology group to explore new technologies for learning spaces and establish new services as needed. The selected individual must be able to work evenings and weekends on an occasional basis to support classes and special events.

Required Qualifications

● A minimum of two years college education or an Associate’s degree or higher in a relevant field, such as Educational Technology or Instructional Technology. 
● Minimum of one year professional experience installing, troubleshooting, and configuring technology and audio-visual components or equivalent technical certifications.
● Demonstrated technical troubleshooting and problem solving skills in audio-visual technologies.
● Demonstrated commitment to providing superior customer service.
● Demonstrated ability to work independently and within a team environment.
● Excellent written and verbal communication skills. 
● Available to work weekends and evenings on occasional basis.


Preferred Qualifications

● Bachelor’s degree in educational technology, instructional technology, computer science, computer engineering, information systems, or related field.
● One or more years professional experience in a higher education IT environment.
● Knowledge of computing technologies, audio/visual equipment, and audio/visual control systems.
● Familiarity with Extron control systems, JIRA Insight asset tracking software, and Ensemble streaming and video capturing technology.
● Experience creating documentation, tutorials, and instructional materials.
● Demonstrated enthusiasm for technology and its application to the teaching and learning environment.


Applicants should be prepared to upload a cover letter and resume. In additions, applications should be prepared to supply contact information (email address) for three professional references. References will be contacted at the time of initial interview.

SUNY Geneseo is highly selective and is consistently rated among the top public universities in the north by U.S. News & World Report. Located in the national historic landmark village of Geneseo, the residential campus overlooks the picturesque Genesee Valley, just 30 miles south of the major metropolitan area of Rochester and 70 miles east of Buffalo. SUNY Geneseo is a member of the Council of Public Liberal Arts Colleges, a national alliance of leading liberal arts colleges in the public sector. http://www.geneseo.edu/

SUNY Geneseo is an Equal Opportunity/Affirmative Action employer, committed to recruiting, supporting and fostering a diverse community of outstanding faculty, staff and students. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability or protected veteran status. For our full non-discrimination statement, see: http://www.geneseo.edu/affirmativeaction.

All applicants are subject to drug and criminal background checks. See our full Background Investigation Statement at http://www.geneseo.edu/hr/employment.

Applicants interested in positions may access the Annual Security Report(ASR) for the College at www.geneseo.edu/police. The ASR contains information on campus security policies and certain campus crime statistics. Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the ASR by contacting the SUNY Geneseo University Police Department at 585-245-5651.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.