Veterans Counselor/Certifying Official

San Jose, California
Apr 25, 2017
Institution Type
Four-Year Institution

Job Title: Veterans Counselor/Certifying Official

Job ID: 24095

Full/Part Time: Full - Time

Regular/Temporary: Regular

Job Code: 3084, Range 1

Department: Veterans Resource Center


About the Position

Under the direct supervision of the Director for the Veterans Resource Center, the Veterans Counselor/Certifying Official will perform the duties of the Certifying Official of the Veterans Administration (VA) Education Benefits Program, which includes the Federal Vocational Rehabilitation program, the Educational GI Bill for veterans (or dependents) of deceased or disabled veterans, and the Reserve Bill. In addition, this position will be responsible for knowledge and implementation of current policies, regulations, and procedures administered by the Department of Veterans Affairs. The incumbent will be responsible for informing students of changes in VA policies and regulations, advising students of their educational rights, and general academic counsel.

Responsibilities include but are not limited to the following:

Perform duties as VA Certifying Official – partnership with the Office of the Registrar, Bursar's Office, and Financial Aid & Scholarship Office to ensure timely and accurate processing of enrollment and benefit records with the VA. Debt reconciliation and adjustments between Bursars and VA (Account Management) Create new process/workflow for VA certifications Advisor to the Veterans Student Organization Conduct Outreach and Recruitment to the Community Colleges (prospective students) Data collection-streamline data tracking process Maintain accurate student records and files for VA auditing purposes and enrollment verification for GI Bill certifications Use or complete basic forms to keep the VA informed, such as: Enrollment Certification (VA Form 22-1999, Notice of Change in Student Status (VA Form 22-1999b), and monitor the courses pursued by a student to certify to VA only those courses that apply to the student’s program; attend VA mandated meetings. Stay abreast of government policies/regulations/federal mandates/ed codes Attend professional development conferences on an annual basis to stay abreast of required policies/mandates/state regulations/federal requirements. Supervision of the VRC and manage Work Study/Student Assistant positions when Director is off-site. Counsel to prospective and enrolled student veterans and dependents by offering a single point of contact for coordination of all University services. Academic Advising/Degree progress check-ins with each GI Bill Student Advise students with on campus/community resources and maintain resource list Advise students with Career Planning/Goal setting of education/degree.

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