Academic Advisor - Reich College of Education

Boone, North Carolina
Apr 25, 2017
Institution Type
Four-Year Institution

Primary Purpose:  The Reich College of Education (RCOE) at Appalachian State University invites applicants for a full-time (twelve-month) Academic Advisor.  The RCOE includes five departments enrolling approximately 2,400 students in its bachelor's, master's, education specialist and doctoral degree programs.  

Services Provided:  The Academic Advisor for Teacher Education provides will high quality individual and group advising to undergraduate students in their sophomore, junior, and senior years. The advisor will assume a caseload of students in education majors (i.e. secondary education, middle grades education, and elementary education).  S/he will be an active leader and participant in assisting with orientation, registration, and planning events scheduled throughout the year. S/he will provide leadership and support for all retention efforts and advising strategies that support the success of students.  One of the primary responsibilities of this position will also include assisting in with the development and management of a full-time advising center housed within the college.

Organizational and Principle Work Relationship:  Principle work relationships include other RCOE advising staff and faculty, as well as dean’s office staff.  The Academic Advisor will work with department chairs, faculty advisors, program directors, colleagues in comparable offices across campus, and other offices that provide academic support. The advisor will report to the Associate Dean for Student Affairs and Program Services.

Essential Duties and Responsibilities:  Responsibilities include, but are not limited to, a commitment to student success; the creation of and expansion and improvement upon the RCOE advising center; providing regular communication related to academic requirements, teacher education admission, academic planning, scheduling, policies and procedures; interpreting and explaining testing requirements; interpreting and explaining degree audits; providing active support and follow-up with students including those on academic probation; maintaining detailed records of advising meetings; providing additional counsel related to career interests and graduate school; collaborating with other advisors and program directors to improve student retention and outreach efforts; assisting with the development, revision, and updating of advising procedures including the use of technology; assisting in developing and maintaining a high quality advising webpage; participating in academic advising assessment and evaluation activities; assisting students with course selection and obtaining or granting special permissions for course enrollment when needed; monitoring academic progress; assisting students in academic difficulty with strategies for achieving academic success; developing and executing strategies that disseminate information about academic programs and policies to new and continuing students; making appropriate referrals as needed; and providing guidance to faculty and staff on student issues and advising policies.  The advisor will meet with faculty, staff, students, and parents as needed and appropriate.  The advisor will consult with, and speak on behalf of the academic programs regarding requirements and standards when needed.

Describe the Position’s Role in any University Committees:  The Academic Advisor will serve on university committees as requested by the dean or associate deans.

Minimum Qualifications:  Required Qualifications for the position include a Master’s degree from an accredited institution, preferable in student development, counseling, education, or a related field; prior experience advising students in a higher education setting; excellent written, verbal, and interpersonal communication skills; strong organizational ability with attention to detail and accuracy; and proficiency using Microsoft Word, Excel, PowerPoint, and other office technology.

Preferred Qualifications:  Additional preferred qualifications include:  at least two years’ experience working in an advising capacity in higher education; experience with SCT Banner Student System; working knowledge of computerized registration and degree audit systems; and experience interpreting and administering academic policies.

The successful candidate will be committed to student success; possess excellent interpersonal skills and work well in a team environment requiring both independent and collaborative work; display a high level of professionalism that respects the confidentiality of all information accessible in the position; exhibit a strong work ethic and a commitment to quality and excellence in all aspects of job performance; demonstrate initiative and flexibility to perform duties necessary to accomplish the mission of the unit; demonstrate proficiency using technical advising tools including, but not limited to, Banner, DegreeWorks, and Fortis;  possess strong presentation and program development skills; indicate familiarity with teacher education programs with majors in elementary, middle grades, and secondary education; maintain knowledge of university support services such as the counseling center, registrar, testing services, learning assistance, and disability services; exhibit knowledge of distance learning and related programs; experience evaluating transfer credits.

Application Procedure:  Please submit a complete application consisting of a cover letter, current resume, contact information (name, address, and telephone number) for three professional references and unofficial transcripts from all colleges and universities attended at: Official transcripts will be required if offered the position.  Incomplete applications will not be considered.  Review of complete applications will begin immediately and will continue until position is filled.

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Individuals with disabilities desiring accommodations in the application process should contact Nickolas Jordan at or 828-262-6049.

Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report.

Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.