Medical Front Office Assistant

Saint Leo, FL
Apr 25, 2017
Institution Type
Four-Year Institution


Responsible for a variety of administrative responsibilities to ensure effective operation of the health center.


  • Greet patients as they arrive and provide them with appropriate information.
  • Answer telephone and guide callers regarding medical procedures.
  • Schedule and reschedule patient appointments.
  • Complete medical billing and coding duties.
  • Provide education to patients regarding medical procedures.
  • Prepare patients for medical procedures.
  • Obtain patient information and record as instructed.
  • Pull patient records for doctors' review.
  • Arrange for hospital admission, if applicable.
  • Direct calls and messages to appropriate staff.
  • Manage filing and record keeping activities.
  • Order supplies and forms as instructed.
  • Manage inventory of office supplies as instructed.
  • Submit insurance claims.
  • Update patients' insurance information.
  • Ensure completeness and accuracy of patients' insurance forms prior to submitting
  • Other duties as assigned.


  • High school diploma or equivalent; Certified Medical Assistant preferred.
  • One to two years of direct medical office administrative assistant/receptionist/coordinator experience preferred.
  • Strong customer service experience.

  • Strong combination of skills in strategic planning, communication, and coordination.
  • Collaborative skills to work effectively with faculty, staff, senior leadership, and students.
  • Outstanding written and verbal communication skills.
  • Strong personal initiative, innovation, and self-motivation.

  • Ability to manage interpersonal communication in a team environment.
  • Ability to balance many tasks and responsibilities simultaneously.
  • Ability to manage time and stress for self and others.

Job ID 2017-1418
Category ..
Job Locations US-FL-Saint Leo


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