University of North Texas - Business Process Analyst
The F&A Organizational Development Department at the University of North Texas is seeking to hire a Business Process Analyst to join our team. This position is responsible for leading business operations teams, documentation development teams and subject matter experts (SMEs) to develop, write and edit new and existing Standard Operating Procedures (SOPs) and supporting documentation required for the University. While performing in this capacity, the position:* Ensures consistency across all groups and departments.* Ensures that business operations objectives and best practices are achieved.* Uses a high degree of judgment to assist in the comparison and evaluation of possible courses of action when defining optimal business processes. * Ensures documentation complies with established quality control standards and writing style guidelines for external and internal publications. * Creates, edits and updates recorded simulations, training guides, job aids and other publicationsThis position reports to the assistant vice president for Organizational Behavior in the division of finance and administration. Responsibilities of the position include, but are not limited to:* Leads business operations teams, documentation development teams and subject matter experts (SMEs) in data gathering, review, approval and revision of business process documentation and supporting documentation ensuring that business operations objectives and best practices are achieved. * Compares and evaluates possible courses of action which impact business process documentation which can be obtained through expertise, model documentation, and connectivity to processes created through other groups and departments within the University.* Creates and develops business process documentation and supporting documentation which include processes, policies, procedures, references, instructions, navigations, codes, forms, manuals, guides, job aids and related/required documentation. * Provides business process writing expertise to guide management and team leaders with the identification of business process and procedural needs and facilitates the development of the documentation including creating new content and editing existing content. * Provides training to SMEs, document owners and writers in using SharePoint, to assist them during documentation development, review and approval processes. The University of North Texas System is firmly committed to equal opportunity and does not permit - and takes actions to prevent - discrimination, harassment (including sexual violence), and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, family status, genetic information, citizenship or veteran status in its application and admission processes, educational programs and activities, facilities, and employment practices. The University of North Texas System immediately investigates and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose a discriminatory practice, file a charge, or testify, assist or participate in an investigative proceeding or hearing. The successful candidate will possess a Bachelor's Degree in related field and three years of professional related experience; or any equivalent combination of education, training and experience.REQUIRED KNOWLEDGE, SKILLS & ABILITIES:* Ability to analyze varied courses of action and participate in strategic planning.* Proven effective interpersonal management history of workforce development and team leadership.* Ability to write new operating procedures based on documentation including process flow maps, requirements descriptions, and existing procedure documents where applicable. * Strong oral and written communications skills. * Strong leadership and management skills and abilities.* Ability to effectively solve multi-level complex problems.* Thorough knowledge of business English, spelling and punctuation.* Knowledge of legal statutes, policies and procedures affecting areas of responsibility.* Superior organizational and analytical skills.* Ability to establish and maintain effective working relationships.* Demonstrated ability to prepare and present clear and succinct reports.* Advanced MS Word skills. Intermediate to advanced MS Excel, PowerPoint, and Adobe Acrobat. * Experience using SharePoint for document management and workflow approval is desirable. * Knowledge of safety and security precautions appropriate to work performed.