Director of Medical Services (Administrator III)

Apr 24, 2017
Institution Type
Four-Year Institution


This position, under the general direction of the Associate Vice President for Student Health, Counseling, and Wellness, will provide direct clinical care and clinical oversight for services, including primary care and preventative care, for the over 24,000 undergraduate and graduate students.

Success in this position will require a strong clinician and leader with a deep commitment to and understanding of young adult contemporary healthcare issues, proven experience and skills to work effectively with a diverse population, and a high-energy readiness to develop and enrich a talented group of health professionals. The Director is responsible for directing operations of the medical services, radiology, laboratory, and pharmacy. The Director is responsible for quality management and standards for all medical patient care programs, including planning, policy development, procedural review and safety. Establishes partnerships and collaborates with campus departments, other medical professionals, consultants, and organizations, including government agencies and advocacy groups, to develop, support and coordinate student health services and to represent the interests of the SHCC to improve medical clinic efficiency and services to students. In collaboration with other SHCC administrators, provides strategic leadership to ensure the delivery of high quality, cost-effective health care to Fresno State students and efficient management of staff in accordance with goals, objectives, policies and applicable regulatory agency rules and regulations.


The salary is competitive and is negotiable depending on the strength of qualifications. This is a CSU Management Personnel Plan (MPP) position with an attractive benefits package which includes but is not limited to: a vacation accrual rate of 16 hours per month; 12+ paid holidays; excellent choice of medical, dental and vision insurance, long term disability coverage, life insurance; and retirement benefits.

Anticipated hiring salary range is $195,000 - $210,000, depending on qualifications and experience.

Position Summary:

  • Acts as the "Administrator in Charge" of all medical services.
  • Provides direct patient primary ambulatory care, which entails spending a portion of the time evaluating, diagnosing and treating patients.
  • Oversees and directs Clinic Nursing, Laboratory, X-ray and SHCC medical and ancillary services, as well as its programs and activities, in accordance with current policies/procedures, regulations, and guidelines that govern the CSU System and Student Health and Counseling Center, implementing new programs or best practices, which improve the quality of care & services and reduce costs.
  • Leads individuals and projects in a team effort to accomplish institutional and divisional goals and objectives.
  • Assists with data collection, data analysis, benchmarking and producing annual reports.
  • Collaborates with key stakeholders across the University, within the Division of Student Affairs, and off campus to develop a comprehensive, multidisciplinary approach to address students' health needs.
  • Assists Quality Management & Improvement committee in developing and implementing appropriate plans of action to correct identified deficiencies and opportunities to improve services.
  • Collaborates with other campus departments to develop new programs, expand the level of health services provided, and increase outreach programs.
  • In partnership with other SHCC administrators, assists with developing SHCC strategic plan.
  • Directs and resolves human resource, labor relation and employee & department safety and risk management issues; also investigates student service complaints as needed.
  • Remains current on all accreditation standards developed by AAAHC; ensure SHCC maintains accreditation.
  • Assists with SHCC budget planning.
  • Conducts performance reviews on all medical staff.
Secondary duties of the job include:

  • Develops and maintains systems and protocols to ensure fulfillment of legal and ethical responsibilities of physicians, nurse practitioners, and physician assistants.
  • Establishes medical, personnel utilization, and quality/performance improvement policies.
  • Works with the administrative Leadership team, respond to student proposals and complaints regarding medical care.
  • Oversees the credentialing and privileging and peer review for medical staff members.
  • Oversees medical aspects of day-to-day operations to balance quality of care and staff morale with efficiency, productivity, and budgetary constraints.
  • Develops and maintains clinical and operational policies and procedures consistent with established practice standards to ensure healthcare provided at the Student Health and Counseling Center meets the highest possible professional and ethical standard.
  • Serves as a member of the SHCC Leadership Team to plan, develop, coordinate, assess and implement, as well as setting goals for strategic planning.
  • Active involvement with committees and professional organizations both internal and external to the Student Health and Counseling Center, in order to champion the health of the college student population, advance the SHCC mission and support the mission of the Division of Student Affairs and Enrollment Management.
  • Works collaboratively to foster and maintain a collaborative, engaging and positive work environment for all staff.
  • Serves on, participates in, and/or chairs various committees of SHCC, Division of Student Affairs, and University.


  • Current and valid medical license to practice medicine in California (Medical Board of California) in one of thefour specialties: Family Practice, Internal Medicine, Obstetrics/Gynecology, Pediatrics/Adolescent or an equivalency.
  • Knowledge and experience applying the principles of effective supervision and management.
  • Ability to plan, organize and direct work of others and plan, organize and implement health services.
  • Three years of progressive clinical practice and evidence of administrative and supervisory responsibility.
  • Possess and maintain current American Board of Medical Specialties (ABMS) or American OsteopathicAssociation (AOA) medical board certification appropriate for the assigned duties.
  • Possess and maintain a valid Drug Enforcement Agency (DEA) certificate and number for prescribing controlled substances.
  • Current cardiopulmonary resuscitation and automated external defibrillator (CPR/AED) certification as appropriate for the assigned duties.

Filing Deadline:

Applications received by May 20, 2017 will be reviewed for minimum qualifications and given full consideration by the hiring manager and/or search committee. Qualified applicants received after that date will be forwarded upon request to the hiring manager and/or search committee.

Application Procedures:

Individuals interested in being considered for this position should submit an on-line application and attach the following supporting documents: 1) resume, 2) letter of interest which includes a narrative detailing how the candidate fulfills each of the required and preferred items listed under Qualifications, and 3) names, email addresses and telephone numbers of three references who can provide current assessments of the candidate's qualifications for the position.

Pursuant to Executive Order 883, reasonable accommodation is to be provided upon request from an employee or applicant with disabilities, unless doing so would impose an undue hardship on the campus. What constitutes a reasonable accommodation is to be determined by the campus on a case-by-case basis after it has received the individual's request for accommodation and engaged in an interactive process. Employees or applicants requiring reasonable accommodation should contact Human Resources directly at (559) 278-2032.

How To Apply:

To apply for this or any open position at Fresno State visit our online employment site at:

Other Requirements:

Pursuant to the requirements of the Immigration Reform and Control Act of 1986, any offer of employment is contingent upon verification of individual's eligibility to be employed in the United States.

A background check (including a criminal records check) must be satisfactorily completed (as determined by the CSU) before any candidate can be offered a position with the CSU. Failure to satisfactorily complete or pass the background check may be the basis for rescinding an offer of employment and/or affect the continued employment of current CSU employees who apply for posted positions identified as sensitive.

California State University, Fresno annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by Fresno State, and on public property within, or immediately adjacent to or accessible from the campus. The report also includes institutional policies concerning campus security, alcohol/drug use, crime prevention, reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report by contacting the Campus Police Department or by accessing the following web site:

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. You can obtain a copy of this Executive order by accessing the following web site:

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Other Applicant Information:

Applicants will receive confirmation of receipt of their application materials via automatic email reply. In addition, qualified applicants will receive email notification at the conclusion of the recruitment process.

This is a full-time management position covered by the California State University Management Personnel Plan. Under this plan, employees are subject to management reviews and serve at the pleasure of the University President of that campus.

Equal Employment Opportunity:

The California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Order 883 prohibits discrimination and Executive Order 927 prohibits harassment, on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity, per HR 2004-12), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Retaliation against individuals for complaining about these proscribed conduct, opposing such conduct, or participating in an investigation or proceeding involving such conduct is prohibited by both executive orders.

Further, the California State University, Fresno's statement of commitment to equal employment opportunity principles is also found in the various collective bargaining agreements.

General Information:

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to offer high-quality educational opportunities to qualified students at the bachelor's and master's levels, and in certain applied disciplines, at the doctoral level. The current student enrollment is approximately 23,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and world. California State University, Fresno promotes student learning and community engagement through faculty scholarship and service learning opportunities in collaboration with community organizations, educational institutions, industry, business and government. The University was one of the first U.S. Colleges and Universities to be selected by The Carnegie Foundation for the Advancement of Teaching for its Community Engagement Classification.

Metropolitan Fresno, with a multi-ethnic population of over 600,000, is located in the heart of the San Joaquin Valley on the western edge of the Sierra Nevada Mountain Range. The campus is within easy driving distance of San Francisco, Los Angeles, Yosemite, Kings Canyon and Sequoia National Parks, the Monterey Peninsula, Lake Tahoe, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.


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