Technology Support Specialist III
Ensure the proper day-to-day operation of technology applications and equipment. Provide assistance in resolving technology support issues. Perform installations, repairs, upgrades, backups, and other maintenance tasks. May have expertise in commonly used business applications.
Posting Number: RE00783
Job Type: Full-Time
Department Specific Essential Job Functions:
Serves as senior level technician for the Division of Student Affairs.
Provides immediate on-site support to faculty, staff, and students.
Provides Tier II/III Technical Support for an assigned area.
Responsible for faculty/staff computer builds/rebuilds, hardware replacement, data migration, and hardware/software disposition/surplus (including the destruction of data on storage media).
Provides security of hardware and software.
Assists in providing technology training to faculty, staff, and administrators.
May evaluate, recommend, and coordinate the purchase of hardware and software.
Responsible for job ticket tracking.
Maintains Hardware and Software inventory.
Communicates and enforces hardware, software, and management standards and policies throughout the enterprise.
Continually updates skills and knowledge relative to the position and the technology industry. Utilizes resources that are freely available online and elsewhere. If necessary, requests and provides adequate justification for formal training.
Performs other related duties as assigned.
Desired Start Date: 07/10/2017
The University of Central Oklahoma (University) is committed to an inclusive educational and employment environment that provides equal opportunity and access to all qualified persons. The University will continue its policy of fair and equal employment and educational practices without discrimination harassment because of actual or perceived race, creed, color, religion, alienage or national origin, genetic information, ancestry, citizenship status, age, disability or handicap, gender, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law.
For complete details on the University’s EEO policy, please visit the Employee Handbook.