Server (As Needed)

Location
Denver, CO
Posted
Apr 23, 2017
Institution Type
Four-Year Institution


UNIVERSITY OF COLORADO DENVER ANSCHUTZ MEDICAL CAMPUS
CU South Denver location
Server (As Needed)
Position #2591 / Requisition 02712

Job Summary:
This as-needed position in our Events and Catering unit performs duties related to setup, greeting, serving guests and breakdown of events within the guidelines set by the University of Colorado, CU South Denver, Colorado Department of Public Health and Environment and the Events & Catering Manager.

This position requires a high level of customer service skill, food service, and has professional approach, as this position's purpose is to interact with our guests and ensure they have a great experience. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. The Server is a part-time and full-time, as needed position and requires the flexibility to work evenings, weekends and holidays.

Currently filling five as-needed part-time positions, a maximum of 19 hours/week and two as-needed full-time positions, up to 40 hours/week.

Examples of Work Performed:
• Greet all guests with enthusiasm and friendliness; answer guest questions about food, beverages, and facilities;
• Clock in for shift in full uniform, ready to work, and no earlier than fifteen minutes prior to shift and no later than start time of scheduled shift.
• Adhere to grooming and appearance standards consistently.
• Follow standard operating procedures.
• Communicate with food and beverage staff to ensure guest satisfaction and communicate any problems, concerns or special needs.
• Identify food orders when ready and deliver to tables in a timely manner.
• Serve guests at event by delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.
• As bartenders, must be able to pour and mix drinks in appropriates portions in a timely and efficient manner. Bartenders need to be TIPS certified.
• Provide the highest level of service and maintain a high degree of professionalism.
• May be assigned to work multiple stations throughout the shift.
• Implement and follow sanitary practices for food handling, general cleanliness and maintenance of kitchen and/or dining areas.
• Maintain high standards of safety and cleanliness in all areas.
• Performing basic cleaning tasks as needed or directed by Events and Catering Manager or Assistant Manager, Banquet Captain or Executive Chef.
• Perform other related duties, tasks and responsibilities as required from time to time.
• Participate in organized training and meetings to learn new aspects related to the job and retain current information on CU, events, and general campus operations.
• Present and maintain an organized, positive, and welcoming atmosphere for all CU Denver South constituents.
• Respond to requests from guests, supervisors and management in a timely, professional and efficient manner.
• Duties and responsibilities can be changed, expanded, reduced or other duties as assigned by the Executive Chef, Events and Catering Manager, the Business Operations Director, or the Vice Chancellor of South Denver.
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The University of Colorado Denver Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

The University of Colorado Denver Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.
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Qualifications

MINIMUM QUALIFICATIONS
• Prior customer service experience.

CONDITIONS OF EMPLOYMENT
• 18 years of age to serve alcohol. Must be 21 years of age to bartend.
• Must be willing and able to work flexible shifts and schedules, including weekends and holidays.
• Must be willing and able to lift and carry up to 50 pounds.
• Must be willing and able to stand, walk, lift, and bend for an entire shift.

PREFERRED QUALIFICATIONS
• One year prior experience serving food and beverage.

COMPETENCIES/KNOWLEDGE, SKILLS AND ABILITIES
• Ability to quickly and effectively meet the culinary needs of customers who use the CU Denver South location for their events.
• Flexible work style and attitude with a willingness to work as a member of a fast-paced team.
• Ability to work productively under pressure
• Ability to be resourceful and utilize available resources in order to appropriately assist event attendees.
• Knowledge and willingness to be trained about the resources offered and provided at all University of Colorado campuses.
• Excellent people skills and outgoing personality.
• Team player.
• Ability to communicate in the primary language(s) used in the workplace.
• Working knowledge of all food, health, safety and sanitation procedures.
Special Instructions to Applicants:REQUIRED APPLICATION MATERIALS: 1). A letter of application which specifically addresses the job requirements and outlines qualifications. 2). A current resume/CV. 3). List of 3 professional references.

Reference checks are a standard step in our hiring process. You may be asked to provide contact information, including e-mail addresses, for up to 5 references if you are referred to the Hiring Authority for an interview. We will notify you prior to contacting both on and off-list references.

Application Materials Required:Cover Letter, Resume/CV, List of References

Application Materials Instructions:Review of applications will begin immediately and will continue until the positions are filled.



Job Category: Facilities/Labor,Trades & Crafts

Primary Location: Denver

Department: U0001 -- Denver-Anschutz Administration - 60140 - ADM-VCSD BusOpEvent/Cater/Cafe

Schedule: Part-time

Posting Date: Feb 6, 2017

Closing Date: Ongoing

Posting Contact Name: Meghan Garcia

Posting Contact Email: Meghan.Garcia@ucdenver.edu

Position Number: 00002591

PI97595734