Administrative and Research Support Associate
Position Number: 00105649
Primary Function of Organization Unit: The focus of the VBDDL is research to benefit animal health. It is our intention to provide quality answers to diagnostic questions. The VBDDL functions as an independent diagnostic service for external constituents and provides services for all the NC State Veterinary Hospital clinics when vector-borne diseases are suspected in patients. The Department of Clinical Sciences is dedicated to excellence in educating and training veterinarians and comparative biomedical scientists, furthering health care and wellness through discovery and clinical research, providing outstanding and compassionate medical care to a diverse range of animal patients, effectively engaging the animal-owning public, government and industry partners, and providing leadership in integrating biomedical sciences to advance One Health. North Carolina State University's College of Veterinary Medicine (CVM) is a dynamic community whose members are dedicated to preparing veterinarians and veterinarian scientists while advancing animal and human health from the cellular level through entire ecosystems.
Essential Job Duties: The Administrative and Research Support Associate will serve as the first official representative of NCSU's Vector Borne Disease Diagnostic Laboratory (VBDDL) and be responsible for office activities and technical laboratory support. The ability to record, compile, and summarize materials is essential. The incumbent will be responsible for ensuring smooth workflow by anticipating problems, initiating dialogue with supervisor and others, and planning and implementing improvements and to resolve problems, which arise during their daily routine. The majority of effort is spent performing office and administrative duties to include: Answer phones and serve as a liaison between referring veterinarians and laboratory staff, and between the diagnostic service and other clinical and administrative areas. Unpack daily sample submissions, including samples for VBDDL and research samples. Obtain all new patient forms, properly update in diagnostic and research databases. Enter daily results into a diagnostic database and the appropriate research databases. Maintain the appearance and function of all office equipment and facilities. Maintain inventory of operational materials and supplies and place orders for materials when needed. Ensure that the "Daily Close" is performed correctly at the close of business each week and month. Documentation of safety and regulatory issues. Use Microsoft Office (Word and Excel) and Google Docs to generate documents and generate/maintain databases. The incumbent will also have responsibilities in the laboratory that include: Organize blood and serum samples, applying proper labels, transferring biological material into appropriate tubes for diagnostic testing Perform SNAP®4DX® serology, point-of-care testing on animal samples. Organize DNA and whole blood samples into storage boxes. Assist veterinarians and scientists in the VBDDL with research databases and provided updates on research sample diagnostic results. Serves as manuscript submission assistant for research scientists. Learn molecular diagnostic and serology techniques for assisting technicians when needed.
Department Required Skills: -Ability to handle patient protected information with integrity. -Behave and communicate in a professional manner. -Very detail-oriented and strong organizational skills. -Flexibility as it relates to schedule, responsibilities and priorities. -The ability to interact with, support, and influence positively the behavior and activities of referring veterinarians, superiors and staff/co-employees. -The ability to work independently and as a member of a team.
Preferred Experience, Skills, Training/Education: -Associate's Degree or four (4) year college degree preferred. -One (1) year of managerial experience in a health care setting (veterinary preferred). -Five (5) years of progressively more responsible work experience in a health care (veterinary or human) setting required. -Degree or experience in veterinary technology preferred. -Experience monitoring department or organization finances.
Necessary Licenses and Certifications: N/A
AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "www.wes.org":http//wes.org. Degree must be obtained prior to start date.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.