Software Technician I, II, or III (one position to be filled)

Location
Huntsville
Posted
Apr 22, 2017
Administrative Jobs
Technology, IT Support & Training
Institution Type
Four-Year Institution

Requisition Number: 201700078S

Department: Infrastructure and Support

Usual Duties: SOFTWARE TECHNICIAN I - Supports and maintains campus computer software to include packaging, testing, and documenting. SOFTWARE TECHNICIAN II - Supports and maintains campus computer software to include packaging, testing, diagnosing, repairing, maintaining, and upgrading. Troubleshoot issues that arise in a timely and accurate fashion. SOFTWARE TECHNICIAN III - Supports and maintains campus computer software to include packaging, testing, diagnosing, repairing, maintaining, and upgrading.

Other Requirements for the Position: SOFTWARE TECHNICIAN I - High school graduate or G.E.D. equivalent with one year technology-related experience or experience in a related field. Technical knowledge of current network protocols, operating systems and standards to include Windows or Mac OS, Microsoft office, printers, Ethernet cabling, basic multimedia systems and e-mail applications required. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered. SOFTWARE TECHNICIAN II - Associate's degree or equivalent with two years experience in related field . Technical knowledge of current network protocols, operating systems, and standards to include Windows and Mac OS required. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered. SOFTWARE TECHNICIAN III - Bachelor's degree in related field with two years experience in related field. Technical knowledge of current network protocols, operating systems, and standards including Windows and Mac OS required. Certifications in Apple, Absolute Manage, System Center Configuration Manager (SCCM) or Microsoft Certified Systems Engineer (MCSE) are preferred. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered.