ANALYST, IT - DATA ANALYST

Location
Durham, North Carolina
Posted
Apr 24, 2017
Administrative Jobs
Technology, Analysts & Programming
Institution Type
Four-Year Institution

ANALYST, IT - DATA ANALYST
OIT Service-Based Metrics & Reporting

Duke has been named as a best place to work by several publications and organizations, including Forbes Magazine, National Center for Transit Research, Chronicle of Higher Education, Computerworld, The Scientist, and the American Association of Retired Persons, among others. The organizations recognizing Duke represent a diverse range of interests, from family-friendly and preventive health to the needs of IT professionals and academic researchers.

Duke Parking & Transportation Services (PTS) provides oversight for greater than 27,000 parking spaces within eight multi-level garages and more than 75 surface lots as well as a transportation system that moves 3.5 million riders annually. The Data Analyst, embedded within the PTS offices, will play a pivotal role in improving the department’s operational efficiency through the use of existing and new technology and by developing the analytical framework, data architecture, applications and tools for data-driven decision making. This position will be responsible for creating and interpreting analytic tools and dashboards and must stay abreast of rapidly advancing innovations within parking and transportation.

Job Description

Coordinate and participate in a variety of duties involved in collecting, interpreting, documenting, and summarizing descriptive, analytical, and evaluative data in support of research and/or information gathering activities.

Gather information and data from various sources on problems (areas of improvement) that might help better understand the situation. Analyze, study, and interpret the information to find patterns and trends, validate data quality, and disregard irrelevant data.
Filter and "clean" data, and review reports, logs, and performance indicators to locate and correct code problems.

Collect data using a variety of methods, such as data mining and hardcopy or electronic documentation to improve or expand databases. Ensure database is free of any duplicated, out of date, or irrelevant information.

Coordinate and monitor the design, development, modification and implementation of data collection and reporting applications; provide and design tools to assist in the management of the database and client/server environment; provide backup and recovery services.

Work with appropriate resources to establish procedures and protocols for the procurement of data via a variety of methods; observation, interviewing, electronic records and other sources. Standardize methods to collect, analyze and manage data to improve data quality and the efficiency of data systems.

Design reports including tools, such as statistics, graphs, images, and lists that can help the interested parties easily digest and interpret the data. Communicate the results, as well as recommendations of the data analysis as a comprehensive report to decision makers and others affected by the results, noting trends, anomalies, and significant statistical variances and deviations of complex data sets.

Skills/Qualifications:

Proven work experience performing data analysis, requirements analysis, developing software, technical documentation, data maintenance, database security, system administration.

Demonstrated technical expertise regarding data models, database design, data mining and segmentation techniques.
Strong knowledge of and experience with reporting packages (Business Objects, Tableau etc.), databases (SQL etc.), programming (XML, Javascript, or ETL frameworks)

Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS etc.)
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Maintain technical knowledge by attending educational workshops; reviewing publications; establishing personal networks; participating in technical societies.

Education and experience:
BS in Mathematics, Economics, Computer Science, Information systems or Statistics and 5- 7 years experiences in a role heavily involved in data analytics.

Requisition Number
401196090

Location
Durham

Duke Entity
CENTRAL ADMIN MANAGEMENT CTR

Job Code
2423 ANALYST, IT

Job Family Level
C

Exempt/Non-Exempt
Exempt

Full Time / Part Time
FULL TIME

Regular / Temporary
Regular

Shift
First/Day

Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status.*******************************************************Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Education

Refer to Job Description

Auto req ID

85161BR

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender expression, gender identity, national origin, race, religion, sexual orientation, or veteran status.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 

PI97510184

 

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