Director of the Center for Student Success
The primary responsibility of this position is to set the vision, provide leadership, and maintain oversight of the center to advance services that promote student success, retention, and graduation. Responsibilities include orientation and first-year transition; coordination and oversight of direct academic support; study skills instruction, Writing Center, tutoring programs, academic standing and contracts; and Concordia specific programs for students identified as needing assistance and support.
1. Support the mission and vision of Concordia College and demonstrate the competencies as defined for this position.
2. Provide leadership and vision for the center, and set into motion programs and processes that implement best practices in meeting student transition and support needs as they change over time. (25%)
3. Coordinate and direct the Center’s academic support functions through work with Center staff and collaboration with faculty, other administrative offices, and parents/family.
• Coordinate direct academic support for students
• Develop and implement programs and procedures to support students who are not in good academic standing, including students on academic contract.
• Enhance and sustain programs directed at promoting student retention and persistence to graduation.
• Collaborate with Academic Affairs, as well as Student Development and Campus Life (faculty/staff) in using best approaches to support individual student learning and manage student needs.
• Provide feedback to faculty regarding student referrals as needed.
• Serve on the Student Success Collaborative leadership team.
• Communicate appropriately with parents as needed.
• Use various assessment methods to evaluate the effectiveness of the center’s services.
4. Recruit, select, supervise, and provide development opportunities for the assistant director of orientation, three academic counselors, and two administrative assistants. (25%)
5. Provide direct academic assistance for individual students. (10%)
• Conduct individual meetings with students regarding a variety of academic concerns, including setting up academic contracts and other needs related to students’ academic standing.
• Communicate with faculty and staff as necessary and appropriate regarding students.
• Make referrals to other appropriate support services.
6. Provide leadership for coordination of programming. (5%)
• Orientation and First-Year-Transition (FYT) for all incoming students.
• DRIVE Program for students admitted on conditional status.
• Facilitate partnerships for DRIVE and FYT programs.
• Evaluate and assess the effectiveness of the programs.
7. Serve as a liaison to academic departments and other campus support resources in order to facilitate planning and coordination of services, including serving on several committees pertaining to student academic success and progress. (15%)
8. Manage financial resources by preparing and overseeing departmental budget. (10%)
9. Promote the Center’s resources and services to students, faculty and staff, as well as prospective students and parents, in order to foster broad utilization of services. Outreach will include print and web materials, social media, presentations when relevant, and other identified and effective mediums. (10%)
Masters Degree in counseling, student affairs, or other related educational field
3-5 years of experience
Concordia College has ambitious goals for diversity and inclusion and seeks colleagues who can contribute to the success of an increasingly diverse student body and staff.
For more information and to apply, please visit https://hr.cord.edu. Concordia College is an equal opportunity and affirmative action employer. Criminal background check required.