Community Partnership & Evaluation Specialist

Seaside, California
Apr 20, 2017
Institution Type
Four-Year Institution

Community Partnerships & Evaluation Specialist

(Administrative Analyst/Specialist – Exempt II)


This is a regular, full time position paid on an 11/12 month pay plan. 

(11 months of work paid over a 12-month period)

Apply Today!  Open until filled.  The Priority Screening Date is: Wednesday, May 17, 2017


Under the general supervision of the Associate Director of the Service Learning Institute (SLI), The Community Partnerships & Evaluation Specialist (CPES) is responsible for the overall development, maintenance and tracking of community partnerships for CSUMB’s service learning program, as well as for providing leadership in maintaining, improving, and/or establishing new SLI evaluation processes. The Community Partnership and Evaluation Specialist works closely with the Associate Director to assess, formulate and evaluate the impact of SLI’s community partnership and placement processes from a strategic and operational perspective.

Community Partnership focus: The Community Partnership & Evaluation Specialist (CPES) serves as the Service Learning Institute’s (SLI) primary representative in the community, introducing community organizations to the work of the SLI, and to the processes for building service learning (SL) partnerships with CSUMB faculty and students.  The CPES serves as the main conduit of community service-related information for CSUMB faculty and students; informs the campus of relevant community initiatives and programs; and works with SLI staff and student leaders to ensure that the community partnership process is efficient, coherent and responsive to the needs of the community partners, SL students and faculty. The CPES works with designated campus IT staff and Chancellor’s Office S4 database support staff to manage CSUMB’s MySLP database, the primary tool used to: a) track the status of University-Community Agency SL partnerships; (b) update and disseminate community partner information related to risk management; (c) register service learning student placements; and (d) gather semester/yearly data regarding the quantity, location and program focus of service learning placements and partnerships. The Community Partner & Evaluation Specialist also serves as lead contact for maintaining effective relationships between K-12 schools, SL courses and faculty, especially in regard to improving the K-12-service learning site placement process. Travel throughout the tri-county area is required in this position.  Evaluation focus: The CPES provides leadership in developing and administering SLI’s evaluation processes, including but not limited to SLI’s semi-annual online Student Evaluation of Service Learning Experience, SL Community Partner Evaluation, and SL Faculty Evaluation. The CPES reviews and improves existing SLI evaluation methods and tools used to assess the service learning experience, student learning, and community impact. The Community Partner & Evaluation Specialist develops and administers SLI surveys, organizes qualitative and quantitative data for review by SLI staff and SL faculty, and actively participates in data analysis and strategic planning related to program effectiveness. The CPES provides leadership for the development of new assessment, evaluation and/or feedback processes as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

1. Partnership Development, Coordination & Community Connection:  Provides overall support for partnership development for service learning courses campus-wide. Serves as SLI’s point of contact in the tri-county and responds to requests for information and referrals from community members.  Attends community meetings and events to expand the SLI’s knowledge of communities, issues and initiatives, and facilitates the partnering process between community partners and faculty.  Assists with in-person and online site visits as needed, initiates and concludes formal agreements for university-agency partnerships in conjunction with the Business and Support Services, and develops new partnership procedures to address CSUMB’s online degree completion programs. Facilitates scheduling and coordination of partnership-building events, including SLI’s semi-annual Community Partner Fair and periodic orientations for new community partners. Responsible for developing and maintaining effective partnerships and relationships with K-12 school administrators and teacher-coordinators, with the goal of continued improvement of CSUMB’s K-12-Service Learning site placement process. Leads, tracks and evaluates the overall effectiveness of service learning community partnerships; provides relevant monthly and semester reports to SLI staff; and actively participates in strategic planning related to effective partnership development.

2. Tracking Service Learning Placements and Partnerships via MySLP:  Works closely with campus IT staff and Chancellor’s Office support staff to manage and further enhance CSUMB’s MySLP database. Tracks and evaluates the overall state of SL partnerships. Develops new database uses and processes to support new SL initiatives, including CSUMB’s online degree completion program.  Regularly uses report functions to provide data for semester/yearly reports. Helps develop new functions to improve SL student, faculty and community partner experience with MySLP.  Supervises, mentors, and evaluates 1-2 SLI Student Assistants assigned to provide data entry support.

3. Managing, improving and/or establishing SLI evaluation processes: Provides leadership in developing and administering SLI’s evaluation processes, including but not limited to SLI’s semi-annual online Student Evaluation of Service Learning Experience, SL Community Partner Evaluation, and SL Faculty Evaluation. Reviews and improves existing SLI evaluation methods and tools used to assess the service learning experience and learning outcomes for students, and community impact. Provides leadership in recommending and creating new data gathering methods as needed. Leads data analysis efforts.  Organizes qualitative and quantitative data for review by SLI staff and SL faculty, and provides data necessary for strategic planning related to program effectiveness.

4. Training and Events: Develops and leads community partner orientations, K-12 placement orientations, e.g., MPUSD orientations, and SL faculty training on use of MySLP. Coordinates the semi-annual Community Partner Fair and annual Spotlight on Service Award Ceremony, including coordinating the selection of the keynote speaker. Develops budgets related to assigned annual and special events.

Other Functions:

  1. Supports and assists other SLI staff and faculty with training and workshops.  Participates in planning, staff meetings and retreats.
  2. Performs other job-related duties and special projects as assigned.


Thorough Knowledge of:  the theories, principles, practices, and techniques applicable to the applicable program/administrative specialty; operational and fiscal analysis and techniques. Knowledge of or ability to learn quickly the tri-county region’s community organizations, schools and social service agencies (Monterey, San Benito and Santa Cruz counties). 

Skills: Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Demonstrated consultative skills in working with internal and external constituent groups. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations

Ability to: take initiative and work independently to determine effective approaches to projects and priorities; organize, coordinate, and perform work in various situations where numerous and diverse demands are involved; apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; work with representatives from public and private entities and handle potentially sensitive situations; effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; apply extensive expertise to the complexity of maintaining effective university-community partnerships in both face-to-face and online contexts; work with representatives from public and private entities and handle potentially sensitive situations;


Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.


  • Demonstrated ability to work effectively and respectfully in culturally diverse settings. Strong interpersonal communication and presentation skills. 
  • Fluency using Microsoft Office Professional Suite and social media. Ability to perform in database management, program evaluation, qualitative and quantitative survey and research methods, data analysis, and generate reports.
  • Ability to coordinate and lead small group meetings or large group events; using basic project management practices to manage small-scale projects.
  • Excellent written communication skills, for published content.
  • Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. 


M.A. degree preferred. Bilingual fluency in English and Spanish preferred.  Experience in developing and coordinating partnerships between diverse community groups and organizations. Knowledge of marketing communications practices and writing styles. Ability to work without direct supervision. A strong commitment to customer service in culturally diverse environments with a proactive and positive attitude about assisting others. Academic setting experience.


  • A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with CSUMB.  Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment.
  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
  • This position has been designated as a sensitive position with responsibility or access/possession of building master or sub-master keys for building access; and access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards).
  • This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
  • Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
  • May require occasional evenings and/or weekend work.


Anticipated hiring salary in the mid $4,000's/month.  For salary range info see:  CSU Salary Schedule.  CSUMB offers an attractive employee benefits package, CSU Benefits R09.  The University Corporation at CSU Monterey Bay also provides access to affordable campus housing, Employee Housing.


June 1 and 2          Interview via Skype                                                                                                                 

June 9 & 12         On-Campus Interview    


For full consideration, submit the required documents by 5:00 p.m. on the priority screen date listed above.  For assistance or if you require an accommodation, please call (831) 582-3389.  For computer/online access you may visit the Tanimura and Antle Family Memorial Library (map). 

CSU Monterey Bay is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to:  Age, Disability, Race or Ethnicity, Gender, Gender Identity or Expression, Nationality, Religion, Sexual Orientation, Genetic Information, Veteran or Military Status.

All employees must be eligible for employment in the U.S>


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