Director of Stewardship

Location
Stanford
Posted
Apr 20, 2017
Institution Type
Four-Year Institution


Stanford University

Director of Stewardship

Job Number:
74711

Director of Stewardship Note: Not all unique aspects of the job are covered by this job description

JOB PURPOSE and SUMMARY:
The Director of Stewardship in the university's central Office of Development will work with senior development staff and stewardship colleagues throughout the campus to shape the vision for stewardship at Stanford. S/he will partner with the university's school and unit stewardship directors, and the directors of the principal and major gift programs, the university's primary annual fund, and planned giving to launch new initiatives aimed at delivering best-in-class stewardship to Stanford's donors. S/he will collaborate with development's new director of digital services to identify opportunities to steward the university's donors digitally. S/he will build upon the university's well-established and productive stewardship program to ensure that Stanford's donors will continue to receive stewardship of the highest quality while the university explores innovative approaches to stewarding donors effectively.


The Director will manage and establish operational objectives for the university's 12-person central stewardship team. S/he will provide guidance and leadership to stewardship teams in schools and units across the university, facilitating regular meetings of campus stewardship directors and stewardship staff and identifying best practices that help ensure the quality, consistency, and timeliness of stewardship for Stanford's donors.


CORE DUTIES*:

  • Manage a unit of professional staff assigned to produce and distribute financial and narrative reporting to donors; coordinate university-wide recognition and leadership donor stewardship programs; and develop and maintain the university's stewardship operations.
  • Provide guidance and leadership to stewardship staff and stewardship units throughout the campus, helping to further develop the existing stewardship community through facilitated meetings and cooperative endeavors.
  • Collaborate with stewardship colleagues to produce best-in-class stewardship for the university's donors and ensure adherence to stewardship guidelines.
  • Make recommendations for new university-wide approaches to stewardship, based on input from senior development staff, campus stewardship colleagues, and benchmarking with successful stewardship programs at peer universities. Compile these approaches and practices into a revised set of guidelines for all development staff to refer to.
  • Develop robust orientation and training for new campus stewardship staff, including stewardship curriculum for non-stewardship development staff and supervisors of stewardship teams, and recommended stewardship orientation for new deans and directors.
  • Provide assistance and/or consultation regarding hiring of stewardship staff in schools and units.
  • Proactively participate in the development and adoption of updated technological resources and systems.
  • Manage university-wide leadership-level giving societies and recognition programs.
  • Participate in meetings with field staff, senior university administrators, donors, faculty, and students. Serve as a strategic expert stewardship partner for all of these groups as needed.
  • Consult and collaborate with other internal organizations to exchange information on projects (e.g. reports, articles).
  • Implement and manage a budget for the unit's programs and reporting.
  • Execute projects for a portfolio of leadership donors.

* Other duties may also be assigned MINIMUM REQUIREMENTS: Education & Experience:
Bachelor's degree and eight years of relevant work experience, or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

  • Extensive knowledge of stewardship, including skill in all aspects of:
    • the editorial processes involved in creating narrative reports and communications;
    • the data, fund, and operational challenges involved in managing a stewardship program effectively.
  • Ability to provide recommendations for long-range strategies.
  • Ability to synthesize complex material from multiple sources to identify and resolve key issues.
  • Ability to work effectively with senior organizational leaders, donors, colleagues, faculty, and students.
  • Ability to provide leadership for campus colleagues who report in to schools and units.
  • Ability to work effectively and provide leadership to a team, often under stringent deadline requirements.
  • Ability to troubleshoot and formulate creative solutions to meet changing donor expectations.
  • Exceptional supervisorial, interpersonal, time management, and relationship-building skills.
  • Demonstrated project management skills and ability to plan, budget, and track resources.
  • Demonstrated ability to apply discretion and judgment and to handle highly confidential information appropriately.
  • Demonstrated data management acumen.
  • Ability to embrace, quickly comprehend, and adapt to new systems.
  • Eagerness to discover or support new ways of doing things and to optimize processes.

Certifications and Licenses:
None PHYSICAL REQUIREMENTS*:
  • Constantly perform desk-based computer tasks.
  • Frequently stand/walk, sit, use a telephone, and grasp lightly/fine manipulation.
  • Occasionally grasp forcefully, writing by hand.
  • Rarely sort/file paperwork, lift/carry/push/pull objects that weigh up to 10 pounds.
* Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:
  • Occasional work on evenings and weekends.
WORK STANDARDS:

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

Job Family: Communications Job Code: 4256 Grade: K Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.



Job: Communications

Location: Office of Development
Schedule: Full-time
Classification Level:

To be considered for this position please visit our web site and apply on line at the following link: stanfordcareers.stanford.edu

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.




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