Bilingual Customer Service Manager

Employer
Morrell Masonry Supply, Inc
Location
San Antonio, TX
Posted
Apr 20, 2017
Jobs Outside Higher Education
Businesses & Consultants
Institution Type
Outside Academe


Job Description

Fast growing company has an opening for a full time Bilingual Customer Service Manager

The job duties include:

Training the Customer Service Representatives (CSR's)

Manage Front Counter operations

Managing the Customer Service team

Manage Customer expectations & ensure Customer Satisfaction

Manage Product Warranties Program

Ensure Adherence with Company Policies and Procedures

Process Daily Receipts & Deposits

Experience and Educational requirements:
  • 5 years plus experience in managing a Customer Service Team.
  • Minimum of a two year associates degree, prefer a four year degree or equivalent experience
  • Proven organizational skills
  • Proficiency in Microsoft office: Excel, Word, Outlook
  • Excellent verbal and communication skills
  • Attention to details and ability to multi-task in a fast pace environment.
  • Experience with Epicor ERP a plus
  • Bilingual in Spanish

Office hours are 7:00am - 5:00pm Monday - Friday

Great Benefits

Company Description
We offer paid holidays, medical, dental, vision and life after 90 days. Vacation and PTO after 1 year. Company trips


San Antonio, TX

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Wed, 19 Apr 2017 10:58:06 PDT

PI97568036