Family Support Specialist

Newark, DE
Apr 20, 2017
Institution Type
Four-Year Institution

University of Delaware

Job Title Family Support Specialist
Job ID 104386
Location Newark, DE

Pay Grade: 27E

Deadline: Open until filled

Context of the Job:

New Directions Early Head Start provides pregnant women, infants, toddlers, and their families with quality care and family services that support families in providing the best for themselves and their very young children, in order to promote children's success and families' self-sufficiency, through community collaboration and partnerships.

Under general direction of the Program Coordinator or Senior Home Visitor, the Family Support Specialist will work with families providing weekly home visits, assisting them in understanding their child's development and being their child's first teacher. In addition the Family Support Specialist will assist in identifying family strengths and needs and providing case management which includes connecting families to community resources and assisting with parent engagement activities.

  • Work to ensure that the program meets or exceeds the Head Start Program Performance Standards.
  • Support parents in developing and fostering a healthy self-concept in themselves and their children.
  • Promote the philosophy of empowering parents.
  • Act as a liaison and advocate between community resources and Early Head Start families.
  • Coordinate, facilitate and plan parent meetings, socializations and parent workshops in conjunction with parents and Program Coordinators.
  • Participate in the process to recruit and enroll program eligible pregnant women and families with young children to maintain maximum enrollment.
  • Visit Family Child Care Partners as assigned. Act as a liaison and advocate between providers and families as necessary and appropriate. Assist parent in being involved in their child's early care and education.
  • Schedule and conduct required weekly 1.5 hour home visits with families and pregnant women to include activity plans and development of Family Partnership Agreements based on each family's strengths and each child's needs and record progress. Encourage parents to attend parent meetings, workshops, etc.
  • Maintain confidential records on child and family progress, including using computer software. Prepare reports and maintain accurate and timely records as necessary to meet all requirements of funding source.
  • Assist in developing a Family Partnership Agreement (FPA) or an IFSP for children with disabilities. Assist families in assessing their ongoing progress as it related to the FPA or IFSP.
  • Participate and support families with accessing needed community services and resources.
  • Assist families in developing activities and fostering behaviors that will enhance their children's development. Ensure that the necessary developmental, social emotional and health screenings are completed within the 45 and 90 day deadlines. Maintain follow-up screenings as required.
  • Make referrals as necessary to community service offices.
  • Help parents use activities and materials which naturally occur in the home as learning opportunities. Foster the view and practice that parents are their child's first teacher and reinforce with practical suggestions for development. Model developmentally appropriate practice.
  • Plan and support a smooth transition for the children & families into and out of Early Head Start.
  • Support families in arranging and keeping medical and dental appointments as required by Early Head Start and submitting all necessary documentation.
  • Work to ensure consistent quality prenatal care and to support the mother in meeting all of the recommendations for a healthy pregnancy. Ensure program screenings and/or assessments for pregnant women are completed, with the appropriate follow up and/or referral takes place. Help expectant families prepare a welcoming and safe home for the baby. Coordinate and schedule appointments for health staff to visit the newborn within two weeks of the birth, ensuring the well-being of the mother and child as is required by the Program Performance Standards.
  • Maintain supplies and materials for home visiting, socialization etc. Make suggestions for new materials and submit order requests for supplies that need replacing.
  • Assist with long range program planning and development of NDEHS program.
  • Attend training, staff development workshops and meetings as appropriate or requested by the Program Coordinator.
  • Positively represent NDEHS, DIEEC, HDFS and the university in the community at large.
  • Provide parent transportation as necessary using NDEHS vehicle.
  • Performs other related duties as assigned.

  • Bachelor's degree in early childhood education or other related discipline, and one-year job-related experience with young children, families or community programs or equivalent combination of education and experience.
  • Knowledge of early childhood development, adult learning styles and community resources.
  • Effective written and verbal communication skills and the ability to interact with a diverse population.
  • Must have the ability to work as part of a program team and utilize word processing, assessment software and data systems.
  • Bilingual in Spanish preferred.

Special requirements:
  • Must have a valid driver's license and a private reliable means of transportation.
  • Position requires travel within New Castle County and some evening and weekend hours.
  • Requires successful completion of criminal background check, child protection and adult abuse registry checks, health examination and TB test.
  • Must maintain Parents as Teachers Certification and follow the Born to Learn and Partners for a Health Baby Curriculum when working with families.
  • Must maintain current First Aid and CPR certification as well as updated Health Appraisal and PPD.

How To Apply

When applying please submit a one-page cover letter and your resume as one document. Also, please remember to provide names, addresses and telephone number of at least three references in the online application.

Equal Employment Opportunity

The University of Delaware is an Equal Opportunity Employer which encourages applications from Minority Group Members, Women, Individuals with Disabilities and Veterans. The University's Notice of Non-Discrimination can be found at


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